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[resolved] Issue with subdomain installation - can't create new site (8 posts)

  1. crispmedia
    Member
    Posted 2 years ago #

    I am running a subdomain multisite installation. My developer has successfully created two sites for me, plus the main site, and mapped them correctly, so I know that it's doing what it should be doing. However, I cannot seem to create a fourth site using the "Add New Site" function. Here are the symptoms:

    1. Dashboard for site 4 is created. However, it doesn't not appear as an option from the "My sites" dropdown from the top menu bar. It does appear, however, when selecting Sites > All Sites.

    2. Going to the domain x.domain.com doesn't display anything. Just an empty page with no source code.

    3. Blogs.dir folder for site 4 has not been created. Is this an issue? Does it get installed when a file is uploaded?

    4. DB Tables *seem* to be installed correctly. In PHPMyAdmin, I see the 9 DB default tables that should be installed at the blog level.

    Something funky is definitely happening. Would appreciate any suggestions you might have.

    Thanks,
    Christine

  2. wdisk
    Member
    Posted 2 years ago #

    Dear Christine.
    seems you are not login as super admin, please check your register email, maybe there is an activate email in it

  3. 1. Dashboard for site 4 is created. However, it doesn't not appear as an option from the "My sites" dropdown from the top menu bar. It does appear, however, when selecting Sites > All Sites.

    If you added a new site and used a different email address than the one associated with your username - then it is not "your" site.

    2. Going to the domain x.domain.com doesn't display anything. Just an empty page with no source code.

    That means a php error. Did someone delete the default theme?

    3. Blogs.dir folder for site 4 has not been created. Is this an issue? Does it get installed when a file is uploaded?

    The blogs do not live on the server. That folder is only for uploaded media files. Nothing else.

    4. DB Tables *seem* to be installed correctly. In PHPMyAdmin, I see the 9 DB default tables that should be installed at the blog level.

    Good trubleshooting becasue that would have ben my next question. :)

    Check for the twentyeleven theme in the theme folder.
    Try to login to the admin area of the new site.

  4. crispmedia
    Member
    Posted 2 years ago #

    @wdisk, yes, I was logged in as a a Super Admin, so that was not the problem.

    @andrea_r, WOOHOO. It was a theme problem. Seems that my developer created a child theme based on another theme and both needed to be activated.

    Twentyeleven theme was deleted. Do you recommend keeping it as a best practice even though I have other themes installed?

  5. crispmedia
    Member
    Posted 2 years ago #

    One last question: in the process of troubleshooting, I was adding and deleting sites. I am now on Site 7 and if I were to create a new site, it would create Site 8. The site tables are still in the database for sites 4, 5 and 6.

    Is there a way for me to now create a site "4"?

    Not a big issue, but I know that it'll annoy me. :)

  6. Yes. Keep 2011 all the time. Even if you never use it. (It has useful code snippets).

    Also you can change the default theme in your wp-config.php so that you don't default to that theme: http://wpmututorials.com/how-to/change-the-default-theme-for-sites-without-a-plugin/

    Basically, something like this on your config file:
    define('WP_DEFAULT_THEME', 'classic');

    where 'classic' is replaced with the folder name of your theme.

    (and no, you can't reuse the table numbers - once blog ID 4 is used, it's used. Don't mess with it ;) )

  7. Do you recommend keeping it as a best practice even though I have other themes installed?

    Yes I do. Even if you change the default theme via plugin or config file, I like to keep it around, just in case.

    Not a big issue, but I know that it'll annoy me. :)

    No one sees those numbers but you. :) (Not OCD but CDO as it should be? ;P )

  8. crispmedia
    Member
    Posted 2 years ago #

    haha. Ok. I'll get over it (maybe).

    Thanks everyone. Site's installed. Domains are mapped. Life is good.

    Happy Monday.

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