Issue with 3.4 Customize link

  • DeBorahBeatty1

    (@deborahbeatty1)


    11 years, 10 months ago

    When I click on the customize link, it takes me to a screen that says my session has expired and I need to log in again, but it won’t take my login and password. When I hit the back arrow, I’m still logged in just fine.

Viewing 2 replies - 1 through 2 (of 2 total)
  • esmi

    (@esmi)

    11 years, 10 months ago

    Have you tried:

    – deactivating all plugins to see if this resolves the problem. If this works, re-activate the plugins one by one until you find the problematic plugin(s).

    – switching to the Twenty Eleven theme to rule out any theme-specific problems.

    – resetting the plugins folder by FTP or PhpMyAdmin. Sometimes, an apparently inactive plugin can still cause problems.

    thesales

    (@thesales)

    11 years, 9 months ago

    I have the same issue. I followed your advice and deactivated all plugins and it still does the same thing. Were you able to resolve your issue this way?

Viewing 2 replies - 1 through 2 (of 2 total)
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