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Issue / Plugin Install Failure (6 posts)

  1. jmarcello
    Member
    Posted 3 years ago #

    Getting this message when ever I try to install a plug-in:

    Unpacking the packageā€¦
    Installing the pluginā€¦
    Could not create directory. /home/content/26/6356326/html/wp-content/plugins/contact-form-7/
    Plugin install failed.

    Any suggestions?

    Site is http://lancepuig.com

  2. jmarcello
    Member
    Posted 3 years ago #

    Any help here would be helpful, not sure what's going on.

  3. Samuel B
    moderator
    Posted 3 years ago #

    temporarily chmod wp-content folder to 777
    try the install
    if works ok chmod back to 755

  4. jmarcello
    Member
    Posted 3 years ago #

    I did try that and still getting the same result.
    Any other ideas Mr Sam?

  5. Samuel B
    moderator
    Posted 3 years ago #

    I guess you will need to manually create
    contact-form-7/

    or just upload the plugin folder manually to /plugins

    also, you might ask your host what needs to be configured for this to work

  6. jmarcello
    Member
    Posted 3 years ago #

    Tried manually creating the folder and install failed
    Tried manually uploading the files via FTP and failed

    I am thinking I might just get a new hot at this point
    Second issue in two days.

    Thanks for your help...time to call daddy. LOL

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