Issue of duplicate support tickets on Plugin Support forum

[Harish Chouhan]

Hello,

I am a plugin developer and noticed duplicate support tickets in the support forum of my plugin http://wordpress.org/support/plugin/i-recommend-this

I am not sure who to contact but would appreciate any help to share this with the person in charge of maintaining the support forum code.

[Andrew Nevins]

To get a moderator’s attention tag the thread with “modlook”. If the issue is not obvious add another tag, like “duplicate”.

[esmi]

I’ve had a quick scan of the plugin’s support forum but I’m not seeing any significant number of duplicate topics. I think I removed just one.

[Harish Chouhan]

Hello @esmi,

Please check this attached screenshot http://awesomescreenshot.com/01c2mmbh1c

1. The top 2 threads point to the same link yet they show up as 2 separate threads. The title of it is “Show daily likes count ?”.
2. The 2nd is further down with title “Retina support”. It links to http://wordpress.org/support/topic/retina-support-1?replies=1 but when clicked redirects to http://wordpress.org/support/?replies=1.

[esmi]

Both of these are, I strongly suspect, temporary hiccups within the forum software and/or database. With luck they should resolve themselves shortly.

[Harish Chouhan]

Thanks @esmi. I guess so. Not a big issue but just wanted to point it out.