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Is this a virus or hacker? (6 posts)

  1. jawilsondesign
    Member
    Posted 2 years ago #

    Hi,

    I am having real bad problems getting this website up to a good speed and I have done so many things. Once I have done a test on the site I noticed that there are around 3 files that are taking way too long to load!

    This is the test : -

    http://www.webpagetest.org/result/120307_TK_3GBQB/1/details/#request13

    I noticed contact.css comes back with a 404 report so its not found and i have even looked on the server but it is not there. Im not sure why it is still looking for it? Its not even a part of the theme i am wanting to use?

    The next big culprit is this gif image! 24.5 seconds to load?! What the hell is that? I dont recognise it all, this is the root directory of it. Is it a virus or hacker?

    http://stats.wordpress.com/g.gif?host=www.alancurtis.co.uk&rand=0.44500521393306874&v=ext&j=1%3A1.2.2&blog=30867501&post=194&ref=

    Lastly down.gif - again this folder is not on the host - so i am very puzzled to what this could be. Why is it still being loaded and giving a 404 error even though the theme doesnt require it? Strange.

    http://www.alancurtis.co.uk/images/down.gif

    any help what so ever would be greatly appreciated,

    thanks in advance,

    John

  2. esmi
    Forum Moderator
    Posted 2 years ago #

    The next big culprit is this gif image! 24.5 seconds to load?! What the hell is that?

    Are you using Jetpack or WPStats?

  3. jawilsondesign
    Member
    Posted 2 years ago #

    Im using jetpack, should i deactive it and see if it helps?

  4. esmi
    Forum Moderator
    Posted 2 years ago #

    Have you tried:

    - deactivating all plugins to see if this resolves the problem. If this works, re-activate the plugins one by one until you find the problematic plugin(s).

    - switching to the Twenty Eleven theme to rule out any theme-specific problems.

    - resetting the plugins folder by FTP or PhpMyAdmin. Sometimes, an apparently inactive plugin can still cause problems.

  5. jawilsondesign
    Member
    Posted 2 years ago #

    thankyou a lot, removing a couple of plug-ins has helped a great deal! Much appreciated!

  6. esmi
    Forum Moderator
    Posted 2 years ago #

    You're welcome :-)

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