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s2Member Framework (Member Roles, Capabilities, Membership, PayPal Members)
Is there no longer pro support for S2Member? (4 posts)

  1. interglobalmedia
    Member
    Posted 6 months ago #

    Is there no longer pro support for s2Member? I don't see it as an option anywhere, even though I have paid for s2Member Pro. Please advise. Thanks!

    Best regards,

    Maria

    https://wordpress.org/plugins/s2member/

  2. interglobalmedia
    Member
    Posted 6 months ago #

    Ok. I found a thread in the old forum about deactivating safeguards in order to erase my s2Member info so that I'm able to gain access into the admin area. One question however, whose answer I haven't found anywhere is - what happens when I want to REACTIVATE the plugin? Does that mean that I would have to start from scratch? I don't want to do anything until I know the answer to this question. Thanks in advance for your help!

    Maria

  3. KTS915
    Member
    Posted 6 months ago #

    There is still pro support for s2member. If you login to your account with them, then go to Help/Docs and select Contact a Human!

    If you deactivate safeguards and then deactivate the plugin, you will likely have to re-do all your settings when you reactivate the plugin. I have always kept the safeguards on when deactivating to test something.

  4. interglobalmedia
    Member
    Posted 6 months ago #

    Thanks KTS915. Yes, I did finally find the new pro support area and wrote s2member about my question. In case if you don't already know, f you don't turn off the safeguards, you can't enter the admin area as well as some other things. And I want to test something that would require having no traces of s2member while doing it. I guess I'll just wait until I receive my answer from support. Thanks very much again, though, for your quick response. Knowing that info does help a lot!

    Best,

    Maria

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