WordPress.org

1. cobeyshaver
   Member
   Posted 12 months ago #

   I uploaded a copy of wordpress with my wp-config.php file correct, went through the process of adding my username, password, etc. and it seemed to work fine until I went to Import. I went to wordpress, it said I would need to upload the plug-in so I did. It said it was activated, but when I tried to click through it gave me the following message...

   Before you can upload your import file, you will need to fix the following error:
   Unable to create directory ../wordpress/wp-content/uploads/2011/06. Is its parent directory writable by the server?

   I figured this might be a server issue so I called their help desk about what permissions the directory might have and they couldn't tell me anything, instead they claimed it was a wordpress issue.

   Is this actually a wordpress issue and if so, how should I resolve it?

   Thanks!

2. songdogtech
   Member
   Posted 12 months ago #

   Sounds like a clueless web host. See Changing File Permissions « WordPress Codex. Change uploads and wp-content to 755

3. cobeyshaver
   Member
   Posted 12 months ago #

   Ok thanks. I tried that, I even tried 775 just in case but neither worked. Think this is something my host can reset on their end or is it something I need to take care of in wordpress? Could it possibly be an issue with the database I set up?

4. songdogtech
   Member
   Posted 12 months ago #

   At this point, it's the host's problem. Ask them to set permissions for you. If they can't, they don't support WordPress, much other software isn't going to run, either, and so I'd look for a new host.

5. fonglh
   Member
   Posted 12 months ago #

   try 777. some hosts run the web server as the nobody user, so it's under the 'others' category.

   if that works, lower the permissions till it doesn't. you'll probably be able to change it to 707.

6. cobeyshaver
   Member
   Posted 12 months ago #

   The 777 trick worked. Thanks so much!

7. songdogtech
   Member
   Posted 12 months ago #

   777 permissions are vulnerable to hacking. Don't leave them at 777.

8. cobeyshaver
   Member
   Posted 12 months ago #

   Yeah, I bumped em back to 755 so all's good.

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