The CIDR notation only applies to the plugin’s settings, not the filters inside the report views. Just add /32 at the end of an IP address to filter (in the settings!) that IP:
124.224.454.555/32
Thread Starter
GSJ
(@gsj)
Unfortunately this still does not work.
I have 2 addresses being filtered and I entered:
124.224.454.555/32, 195.555.232.344/32
Still doesn’t work.
Could you post a screenshot?
Thread Starter
GSJ
(@gsj)
Not sure how to add an attachment here, it only allows adding a link?
I have emailed a screenshot to your getused.to.it support address just now.
Please note that the setting is not retroactive, meaning that it will applied to new visits only. I got the screenshot, and everything seems to be setup the right way.
Thread Starter
GSJ
(@gsj)
Yeah I know, I tested it after changing the settings and deleting previous records of that IP address, so it still is not working??
Can you send us a temporary account so that we can run some tests?
http://support.getused.to.it
We haven’t gotten your message so far.
Thread Starter
GSJ
(@gsj)
I just resent it to this address …
Why can’t you use our support page? Please remove our address from your message here above, to avoid spam!
Thread Starter
GSJ
(@gsj)
Sorry just did that now via your website.
I will look into the issue later today. Thank you.
