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WooCommerce - excelling eCommerce
[resolved] iOS 7 + WooCommerce = crash (4 posts)

  1. Telje
    Member
    Posted 9 months ago #

    Hi!

    I have this "little" problem; the shop (WooCommerce) on my site stopped working on iPhones. I'm not sure when this happened but it still works great on other platforms (Android, iPads, etc). It could be an iOS 7 issue but it seems like I'm the only one with this problem. The other parts of the site works fine, though.

    Any suggestions to where I can begin my troubleshooting? :/

    A link to the shop: http://www.annikahauser.se/butik/

    All tips and help are welcome! :)

    Thanks!

    http://wordpress.org/plugins/woocommerce/

  2. varktech.com
    Member
    Posted 9 months ago #

    Hi,
    Wasn't sure what 'stopped working' means, and i don't know from ios7, but the shop page is 4.4mb, may have something to do with it.

    Also at checkout, got this error:

    Timestamp: 11/8/2013 12:23:03 PM
    Error: Image corrupt or truncated: http://www.annikahauser.se/wp-content/uploads/2013/05/Body_bakgrund.jpg
    Source File: http://www.annikahauser.se/wp-content/uploads/2013/05/Body_bakgrund.jpg
    Line: 0

  3. Telje
    Member
    Posted 9 months ago #

    Hi!

    By "stopped working" I mean that it worked just fine until one day when it suddenly didn't work at all. :) I'm not sure if this happened before or after iOS7.

    You say that the shop is 4.4 mb - what can I do to decrease the size? Less products?

    Thanks also for the feedback regarding the image. I will replace it and see if that has something to do with it. :)

  4. Telje
    Member
    Posted 9 months ago #

    Hi again!

    I've changed the amount of displayed products to 16 per page and that did the trick. :D

    Thanks for your help!

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