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WP-Invoice - Web Invoice and Billing
Invoice Page Refreshes After Submitting Payment, Payments Not Going Through (8 posts)

  1. RossCEM
    Member
    Posted 10 months ago #

    WP-invoice has stopped processing payments, or as far as I can tell, sending any information to Authorize.net.

    When you fill out payment info on an invoice and hit submit, the invoice page just refreshes.

    There is no error message, no record of payment and no sign of attempted payment on Authorize.net.

    I have double checked that all of my transaction ID and transaction key are correct with Authorize.net.

    I was able to successfully run a payment 15 days ago, and have not changed payment settings at all (until troubleshooting today). I have tried just about every option available through WP-Invoice and have not made any progress.

    Your help is hugely appreciated, we have invoices out now that clients are unable to pay :(

    Let me know if you require any other information.

    Thank you!

    http://wordpress.org/plugins/wp-invoice/

  2. Anton Korotkoff
    WP-Invoice Support
    Posted 10 months ago #

    Hello,

    can I see some test invoice to see the error myself?

    Or if you want I can check it directly in your site admin you can send admin credentials to anton.korotkov@usabilitydynamics.com

    Thanks.

  3. RossCEM
    Member
    Posted 10 months ago #

    Of course, here is a test invoice I created for myself:

    https://contentequalsmoney.com/pay-invoice-online/?invoice_id=a46919788870eda0356daa9af1b3d1a3

    After creating a symlink to redirect the site to https, we now get a blank error popup when processing a payment.

    Thanks for taking a look, any ideas would be greatly appreciated. :)

    I have confirmed all Authorize.net settings are correct by cross-checking with our online store, which is working correctly.

    On a side note, if you are familiar with Authorize.net, do you know if there is a way to check on attempted (but not processed) payments? I'm trying to determine if any communication is happening between our site and Authorize.net at all.

  4. Anton Korotkoff
    WP-Invoice Support
    Posted 10 months ago #

    Wait a little please. We have to replicate your issue.

    Thank you.

  5. piercewilford
    Member
    Posted 7 months ago #

    Did anyone find an issue to this problem, yet? I'm having the same problem, it worked fine in test mode, but once I went live, it quit working, the page just reloads. I see that you were asked to wait a little over 2 months ago. That's not very promising...

  6. Anton Korotkoff
    WP-Invoice Support
    Posted 7 months ago #

    Hello,

    If page reloads it means there is a Javascript error on a page. It may be caused by any other plugin you use as well as wp-invoice. So please check page for errors. Or at least give a link to some test invoice.

    Thanks.

  7. piercewilford
    Member
    Posted 7 months ago #

    I figured it out. It quit working when I updated wordpress. I didn't update the plugin yet because I had a ton of custom code, I just had to update the plugin and re-do all my code. Huge pain.

  8. Anton Korotkoff
    WP-Invoice Support
    Posted 7 months ago #

    So, does it work now?

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