Posted 6 months ago #
Hello All,
I am getting the Internal Server Error in two places - when I go to Media and select upload new media, and when I go to Settings and select Permalink.
I have read many other posts and tried many solutions to no avail.
I have increased the memory limit in php.ini, I have deleted and recreated my .htaccess,
I have reinstalled (several times).
I'd really appreciate any advice on how to resolve this vexing problem.
Thanks in advance...
Simon
Posted 6 months ago #
Have you also checked that you have the right file permissions? The pages that you mention have one thing in common, it will access a file or folder on the server.
Posted 6 months ago #
Thanks Knut,
I've confirmed that all the files are set to 644 and all the folders to 755
I believe that's correct?
Simon
Posted 6 months ago #
Further to this I have re-checked and should add that the uploads file is set to 777 - I have seen reference to that being an issue for some folks.
I really would appreciate some advice on this.
Thanks
Posted 6 months ago #
One other point - I have multiple WP sites with the same hosting company - presumably on the same server configuration - but this problem is only occurring on one site, suggesting to me it's a WordPress problem rather than a server configuration issue?
Simon
Not necessarily. For example, I have about 6 WP sites of my own with the same host but they're on 3 different servers. So this could be a server specific issue. Have you tried checking your site's error logs?
Posted 6 months ago #
Fair point - I've got a request in with the host company to get the error logs - and will post anything of not.
Is there somewhere (either ftp or cPanel) that I should be able to access the logs myself?
Thanks
Simon
That depends on the host. Some offer access to error logs via cPanel.
Posted 6 months ago #
Thanks Esmi,
I'll check it out and post back any updates.
Simon
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