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iThemes Security (formerly Better WP Security)
Internal Server Error, unable to access site (4 posts)

  1. MyGoToOffice
    Member
    Posted 5 months ago #

    I have an internal server error on a site that I have been unable to resolve. Any assistance will be appreciated.

    1. BWPS apparently corrupted the .htaccess file on this and a couple dozen other sites. On all but this one, I was able to fix the problem; sometimes by just replacing the htaccess file (and deleting the plugin). This time, I think the error may have occurred as I was uninstalling the plugin, as it doesn't appear to have uninstalled completely (DB entries).

    I now receive the following error:

    [Fri Feb 14 10:50:55 2014] [alert] [client 66.249.75.189] /home/dtp/public_html/.htaccess: Invalid command '3\\.17\\.192\\.151$"', perhaps misspelled or defined by a module not included in the server configuration

    I *think* that the invalid command is one of the IP addresses that the plugin had blocked in the htaccess

    I have:

    1. Replaced the htaccess file with a clean one with the default WP code
    2. Deleted all references to the security plugin from the database
    3. Replaced wp-config

    Any ideas?

    https://wordpress.org/plugins/better-wp-security/

  2. MyGoToOffice
    Member
    Posted 5 months ago #

    I recommend not using this plugin until the developer can figure out why it wrote to .htaccess incorrectly, breaking sites. BWPS broke over two dozen sites and one still isn't back up. I have gotten no response from the developer, so I am winging it right now. Don't put yourself in the same position.

  3. webber2012
    Member
    Posted 5 months ago #

    I had blind faith in this plugin but we recently -after months running into huge, very huge server loads- discovered that WP better Security caused all these loads and complete dedicated server downtime (!!!) ... A BIG BUG/ISSUE!

    It seems that this is caused by the filecheck php file:
    PHP Fatal error: Maximum execution time of 30 seconds exceeded in ..../wp-content/plugins/better-wp-security/inc/filecheck.php on line 55

    Type 500 errors as well ...

    Not sure yet but it may also have to do with some setting, I have other sites where there are no problems (yet).

  4. MyGoToOffice
    Member
    Posted 5 months ago #

    I have still not figured out this problem. I have restored a db backup, created a clean htaccess file, checked db info in wp-config, and still get:

    [Fri Feb 14 10:50:55 2014] [alert] [client 66.249.75.189] /home/dtp/public_html/.htaccess: Invalid command '3\\.17\\.192\\.151$"', perhaps misspelled or defined by a module not included in the server configuration

    Any help will be appreciated.

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