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SX User Name Security
[resolved] Internal server error after upgrading to 2.0 (6 posts)

  1. LO
    Member
    Posted 4 months ago #

    Unfortunately, after applying the 2.0 update on five of my sites this morning, all five are returning internal server errors during the log in process. Manually deleting the user name security plugin via ssh is the only way I have found to fix the error.

    There seems to be a bug somewhere in 2.0. I'll do some more digging, and if I can find anything in the logs, I'll send it your way.

    https://wordpress.org/plugins/user-name-security/

  2. Daniel Roch
    Member
    Plugin Author

    Posted 4 months ago #

    Hello,

    Can you send us the logs to see what's happening ?

  3. LO
    Member
    Posted 4 months ago #

    Hi Daniel,

    I'm in the middle of live debugging a potential compatibility issue with wpclef that might be the cause . . . hang on.

  4. LO
    Member
    Posted 4 months ago #

    ...gentlemen, I apologize. My initial conclusion based on my debug attempts proved erroneous. It turns out there was a bug in wpclef (now fixed). I'm not sure why deleting the user name security plugin made a positive difference in my debugging (it removed the internal server error and allowed successful logins), but the problem was with wpclef, not user name security.

  5. Julio Potier
    Member
    Plugin Author

    Posted 4 months ago #

    Hello Lo

    Did you create a support post or support request on WP Clef?

    Thanks to di it so

  6. LO
    Member
    Posted 4 months ago #

    Hi Julio,

    The problem was actually in the Clef backend rather than in the WP Clef plugin. So, no, I didn't make a support request on the WP Clef page.

    Clef fixed the backend problem, and now WP Clef and SX User Name Security are fully compatible.

    Peace

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