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[resolved] Internal Server Error after the manual deleting backups (14 posts)

  1. alex.ideeen
    Member
    Posted 1 year ago #

    Hi there Tom,

    I've accidentally removed the all backups from the /wp-content/975a258cc7-backups path. And my site goes down.
    I can see only an error screen now:
    "Internal Server Error
    The server encountered an internal error or misconfiguration and was unable to complete your request."

    I've tried to deactivate and remove the "BackUpWordPress" plugin, but I still have the same error screen.

    I hope I've described a situation clearly.

    Thanks a lot,
    Alex.

    http://wordpress.org/extend/plugins/backupwordpress/

  2. Tom Willmot
    Human Made
    Plugin Author

    Posted 1 year ago #

    Could you enable WP_DEBUG in your wp-config.php file, that will get the error to display.

    Here's more information about how to enable WP_DEBUG http://codex.wordpress.org/Debugging_in_WordPress#WP_DEBUG

  3. alex.ideeen
    Member
    Posted 1 year ago #

    Tom,

    Thanks for the quick answer, here what I've got with WG_DEBUG true: http://awesomescreenshot.com/0c4rmal55

    Btw, here is the site: http://www.ideeendevelopment.com/uniteam/

    Thanks,
    Alex.

  4. Tom Willmot
    Human Made
    Plugin Author

    Posted 1 year ago #

    Hey Alex,

    I thought your site had gone down?

    Or do you mean that your site goes down when you try to access the backups page / run a backup?

  5. alex.ideeen
    Member
    Posted 1 year ago #

    Tom,

    It goes down strangely..
    I've removed the all backups via FTP client (I didn't know from where they come, so I've decided to delete them. And after I've realized that they come from the plugin).

    And then the site goes down, but the admin works fine.

    Here is a link on the actual site http://www.ideeendevelopment.com/uniteam/

    Thanks,
    Alex.

  6. Tom Willmot
    Human Made
    Plugin Author

    Posted 1 year ago #

    Do you see any errors when you try to access the front-end of your site with WP_DEBUG set to true?

  7. alex.ideeen
    Member
    Posted 1 year ago #

    Hey Tom,

    It seems that the problem is with wp-cron.php file, please check this screenshot http://awesomescreenshot.com/045rmcc26

    Thanks,
    Alex.

  8. alex.ideeen
    Member
    Posted 1 year ago #

    Nope, I can see only an error screen "Internal Server Error".

  9. Tom Willmot
    Human Made
    Plugin Author

    Posted 1 year ago #

    Thats not the root cause of the problem, just a symptom.

    It looks more like you have an error in your theme.

    If you enable the default Twenty Twelve theme, can you then access the front-end of your site?

  10. alex.ideeen
    Member
    Posted 1 year ago #

    I've set the default Twenty Twelve theme and nothing changes, I can't access to the front-end of my site.
    Strange things..

  11. Tom Willmot
    Human Made
    Plugin Author

    Posted 1 year ago #

    Can you also deactivate all your plugins.

  12. alex.ideeen
    Member
    Posted 1 year ago #

    Tom,

    I did it. The front-end is still down.
    The errors in the WP admin are decreased.
    http://awesomescreenshot.com/052rmkr83

    As I've noticed earlier, it was started right after removing the backups via FTP client from the /wp-content/975a258cc7-backups/ folder.

    Thanks,
    Alex.

  13. Tom Willmot
    Human Made
    Plugin Author

    Posted 1 year ago #

    It's pretty unlikely that this is a problem caused by BackUpWordPress or by you moving your backups.

    Is it possible that you moved some WordPress core files?

    Do you have access to any server error logs?

  14. alex.ideeen
    Member
    Posted 1 year ago #

    Tom,

    Nope, I didn't managed with the WP core files at all..

    I'll try to access the server error logs and let you know then.

    Thanks a lot for the help and have a nice evening mate,
    Alex.

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