Internal server error 500 Restore a database (option_plugins) on MyPhP

  • Vittorio83

    (@vittorio83)


    11 years, 9 months ago

    Hello everyone,
    I am not experienced with programming at all.
    trying to access my website online I found ¨Internal Server Error 500¨-
    I could not access my WP dashboard so I contacted my server provider.
    They told me I should have disable in MyPhp database option_plugins. I ended up deleting it completely 🙁

    Since they told me that is was still not working cause I did not erase them all I tried to find other plugins in the database and I found another one in WP_links and I erased that.
    I realized I completely F…. Up

    Pleaseeeeee help me!
    How can I restore the database I deleted?
    How can I restore my website and access it online?
    Thanks everyone

Viewing 7 replies - 1 through 7 (of 7 total)
  • Krishna

    (@1nexus)

    11 years, 9 months ago

    If you do not have any recent backups of your database, contact your host. They may help you with a recent backup.

    Thread Starter Vittorio83

    (@vittorio83)

    11 years, 9 months ago

    thank you Krishna!
    I actually called them and they told me that they can connect me to a specialist (and charge me 59,99 USD …:(
    Unfortunately I can talk to them only on Monday.

    Let you know what they tell me
    Thanks again

    Krishna

    (@1nexus)

    11 years, 9 months ago

    You are welcome. But can you tell us which hosting company is you are with?

    Thread Starter Vittorio83

    (@vittorio83)

    11 years, 9 months ago

    SUre…Network Solutions.
    Actually its the first time I have this kind of problem. Usually with godaddy everything is really smooth. Personal experience is based on about 4 sites on godaddy with WP and 1 with Network Solutions.

    Krishna

    (@1nexus)

    11 years, 9 months ago

    I actually called them and they told me that they can connect me to a specialist (and charge me 59,99 USD …:(

    Looks strange!

    Thread Starter Vittorio83

    (@vittorio83)

    11 years, 9 months ago

    Kishna,
    Network Solutions did not help me at all.
    they wanted to charge me $100 usd in order to have chances to fix the problem…
    SO I basically reinstall WP, I had a backup (2 months ago) so I had to rebuild some of the pages…a pain..I spent about 5 hours re doing the wbesite.

    Now I have to create again a new PDF download section on the website and a customer survey. DO you have any suggestion for the plugins to use? I think were the plugins that created the Internal server error.

    Thanks for your support

    Thread Starter Vittorio83

    (@vittorio83)

    11 years, 9 months ago

    DO you also know if the plugin BackWPup works good? I was thinking to download it in order to back up my blog and make sure that if it crash again I can just reinstall WP and upload the entire blog directly…

    I tried to install it but I cant, it says Destination folder already exists. /data/15/2/66/74/2718563/user/2986971/htdocs/WordPress/wp-content/plugins/backwpup/

    Plugin install failed.

    Do you know why?
    THanks a lot for all your support. It is pretty crazy for people like me that dont know anything about programming.

    Peace

Viewing 7 replies - 1 through 7 (of 7 total)
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