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Internal Server Error (16 posts)

  1. KristinStewart
    Member
    Posted 1 year ago #

    I attempted to change the permalinks to "post name" and when I saved, I experienced an Internal Server Error, which looks like this:

    "Internal Server Error

    The server encountered an internal error or misconfiguration and was unable to complete your request.

    Please contact the server administrator and inform them of the time the error occurred, and anything you might have done that may have caused the error.

    More information about this error may be available in the server error log.

    Apache Server at http://www.orlandoconcertband.org Port 80"

    I changed the permalinks back to the default, but it didn't work or something else went wrong. I changed the name of .htaccess file to .htaccess.old, but that did not correct the issue either.

    The site is http://www.orlandoconcertband.org.

    Thank you!

  2. Peter
    Member
    Posted 1 year ago #

    delete :
    .htaccess

    delete:
    .htaccess.old

    try again

  3. KristinStewart
    Member
    Posted 1 year ago #

    Thank you for responding. That did not work. Is there anything else I can try?

  4. KristinStewart
    Member
    Posted 1 year ago #

    I renamed .htaccess to .htaccess.old before starting the thread on the forum. That did not fix the issue. I just deleted .htaccess.old and there is no longer a .htaccess, unless I am not finding it some place. The site will still not come up. :(

  5. KristinStewart
    Member
    Posted 1 year ago #

    Really? All because I wanted to change the permalinks... There's nothing else to do to fix it...?

    How do I redo it, or start over?

    Thank you!

  6. Peter
    Member
    Posted 1 year ago #

    deleting the .htaccess file won't stop the site working altogeteher. Where are the wordpress files located?

  7. KristinStewart
    Member
    Posted 1 year ago #

    The site is hosted by GoDaddy.

    I really don't want to start all over. I don't know how this went so wrong.

  8. KristinStewart
    Member
    Posted 1 year ago #

    It stopped working before I deleted the .htaccess file or renamed. It stopped working when I tried to switch the permalinks from "default" to "post name" in the settings section.

    It seems a little odd that little change would make the whole site ruined.

  9. @minscboo? You really need to stop replying to threads and then immediately deleting all of the content you posted. That leaves a blank reply and that is not at all helpful.

    If you do not want to contribute or post that's fine. But behaving this way will get you into trouble with this forum.

  10. minscboo
    Member
    Posted 1 year ago #

    Sorry my bad I didn't think that they disappear. And I realized I posted bad advice so I thought to remove it. I apologize @Jan Dembowski

  11. No problem, glad it was just a misunderstanding. ;)

    Back to our original program:

    I attempted to change the permalinks to "post name" and when I saved, I experienced an Internal Server Error, which looks like this:

    @KristinStewart are you still getting this error? When that happens it's usually a 500 server error and that can be caused by PHP or your .htaccess file having errors in it. Since you've removed the .htaccess file (you have right?) can you contact your host and ask them what the error is coming from? That's typically logged in the error_log file.

    The location and name of that file is different for each host. If they can show you that then you may be able to identify what is crashing your site.

  12. KristinStewart
    Member
    Posted 1 year ago #

    Thanks @Jan Dembowski. I am still having the error and I did delete the .htaccess file. I will contact GoDaddy and see if they can be of assistance.

    Fingers crossed!!

  13. I'm hoping the problem can be identified as being in plugin or your theme. Once that's determined then some steps for getting around that can be shared.

  14. KristinStewart
    Member
    Posted 1 year ago #

    So I think I may understand what may have caused the issue... http://www.orlandoconcertband.org is supposed to be redirected to http://www.orlandoconcertband.org/newsite. Someone else used to manage the site and then moved away and didn't share any of the info, so a new site was created. However, http://www.orlandoconcertband.org appears to be coming up now (the old version). When I changed the permalinks, I'm guessing that messed with the redirect. I won't be able to phone GoDaddy until later today, but I wanted to share this information now in case it may offer more clues into what's going on. If I still need to contact GoDaddy I will this evening.

  15. KristinStewart
    Member
    Posted 1 year ago #

    Also, another weird thing I just noticed... the favicon that was added to the http://www.orlandoconcertband.org/newsite is now showing up on the http://www.orlandoconcertband.org (old site)...

    Thanks again for all of your assistance!

  16. KristinStewart
    Member
    Posted 1 year ago #

    The guys at GoDaddy helped me set the site back to an earlier time, but it's still not working. I looked at the error log and this is what I see (it means nothing to me, but hopefully it will mean something to someone that can help....):

    .htaccess
    29cdac69-error.log
    511b5d0e-error.log
    59d1c40c-error.log
    8bc3c0e6-error.log

    Thanks again!

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