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internal error after update to 3.6 (7 posts)

  1. riccardo cavallari
    Member
    Posted 10 months ago #

    hi everyone, I updated my site http://www.southsideproductions.co.uk to 3.6 and after that cannot access due to internal error 500.
    tried to manually re-install previous version, remove plugins, manually install version 3.6....

    no luck...

  2. Hakkim P Ahammed
    Member
    Posted 10 months ago #

    Please check files and directory permissions. All files should be 644 and directories should be 755.

  3. esmi
    Forum Moderator
    Posted 10 months ago #

    Try checking your site's error logs for messages. Your hosts should be able to help you in accessing your site's error logs.

  4. riccardo cavallari
    Member
    Posted 10 months ago #

    thank you, I think it is too complicated for me, I trow everything away and restored with a backup version I had on my drive.....
    will give up updating......

    all the best

    Riccardo

  5. esmi
    Forum Moderator
    Posted 10 months ago #

    Then your site will run a very real risk of being hacked.

  6. riccardo cavallari
    Member
    Posted 10 months ago #

    acchhh..... ok, I'll try again, but I am really new to this,

    how do I check permission of the files and directories?

    I tried to find the error log file, but could not find it!...

  7. esmi
    Forum Moderator
    Posted 10 months ago #

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