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Intermittent Internal Error 500 (7 posts)

  1. Gormelius
    Member
    Posted 1 year ago #

    I'm getting an Internal Error 500 with one of my hosted sites. After changing any settings in the theme, I get the error for a couple of minutes, and then it's fine. It only shows up under this particular domain, and does not affect my other domains under the same hosting. (Hostgator.com).

    Error code:

    [Wed Dec 05 17:57:13 2012] [error] [client 166.205.55.33] SoftException in Application.cpp:657: Could not execute script "/home/gorms/public_html/forgefit/index.php"
    [Wed Dec 05 17:57:13 2012] [error] [client 166.205.55.33] SoftException in Application.cpp:657: Could not execute script "/home/gorms/public_html/forgefit/wp-admin/index.php"
    [Wed Dec 05 17:57:10 2012] [error] [client 166.205.55.33] SoftException in Application.cpp:657: Could not execute script "/home/gorms/public_html/forgefit/index.php", referer: http://forgefit.com/wp-admin/profile.php
    [Wed Dec 05 17:57:10 2012] [error] [client 166.205.55.33] SoftException in Application.cpp:657: Could not execute script "/home/gorms/public_html/forgefit/wp-admin/edit.php", referer: http://forgefit.com/wp-admin/profile.php
    [Wed Dec 05 17:57:07 2012] [error] [client 166.205.55.33] SoftException in Application.cpp:657: Could not execute script "/home/gorms/public_html/forgefit/index.php", referer: http://forgefit.com/wp-admin/post.php?post=5&action=edit&message=1
    [Wed Dec 05 17:57:07 2012] [error] [client 166.205.55.33] SoftException in Application.cpp:657: Could not execute script "/home/gorms/public_html/forgefit/wp-admin/edit.php", referer: http://forgefit.com/wp-admin/post.php?post=5&action=edit&message=1
    [Wed Dec 05 17:57:04 2012] [error] [client 166.205.55.33] SoftException in Application.cpp:657: Could not execute script "/home/gorms/public_html/forgefit/index.php", referer: http://forgefit.com/wp-admin/edit.php
    [Wed Dec 05 17:57:04 2012] [error] [client 166.205.55.33] SoftException in Application.cpp:657: Could not execute script "/home/gorms/public_html/forgefit/wp-admin/post.php", referer: http://forgefit.com/wp-admin/edit.php
    [Wed Dec 05 17:56:55 2012] [error] [client 166.205.55.33] SoftException in Application.cpp:657: Could not execute script "/home/gorms/public_html/forgefit/index.php", referer: http://forgefit.com/wp-admin/post.php?post=1262&action=edit
    [Wed Dec 05 17:56:55 2012] [error] [client 166.205.55.33] SoftException in Application.cpp:657: Could not execute script "/home/gorms/public_html/forgefit/wp-admin/post.php", referer: http://forgefit.com/wp-admin/post.php?post=1262&action=edit
    [Wed Dec 05 17:56:51 2012] [error] [client 166.205.55.33] SoftException in Application.cpp:657: Could not execute script "/home/gorms/public_html/forgefit/index.php", referer: http://forgefit.com/wp-admin/post.php?post=1262&action=edit&message=1
    [Wed Dec 05 17:56:51 2012] [error] [client 166.205.55.33] SoftException in Application.cpp:657: Could not execute script "/home/gorms/public_html/forgefit/wp-admin/admin-ajax.php", referer: http://forgefit.com/wp-admin/post.php?post=1262&action=edit&message=1
    [Wed Dec 05 17:56:50 2012] [error] [client 166.205.55.33] SoftException in Application.cpp:657: Could not execute script "/home/gorms/public_html/forgefit/index.php", referer: http://forgefit.com/wp-admin/post.php?post=1262&action=edit&message=1
    [Wed Dec 05 17:56:50 2012] [error] [client 166.205.55.33] SoftException in Application.cpp:657: Could not execute script "/home/gorms/public_html/forgefit/wp-admin/edit.php", referer: http://forgefit.com/wp-admin/post.php?post=1262&action=edit&message=1
    [Wed Dec 05 17:56:48 2012] [error] [client 166.205.55.33] SoftException in Application.cpp:657: Could not execute script "/home/gorms/public_html/forgefit/index.php"
    [Wed Dec 05 17:56:48 2012] [error] [client 166.205.55.33] SoftException in Application.cpp:657: Could not execute script "/home/gorms/public_html/forgefit/index.php"
    [Wed Dec 05 17:56:46 2012] [error] [client 166.205.55.33] SoftException in Application.cpp:657: Could not execute script "/home/gorms/public_html/forgefit/index.php"
    [Wed Dec 05 17:56:46 2012] [error] [client 166.205.55.33] SoftException in Application.cpp:657: Could not execute script "/home/gorms/public_html/forgefit/index.php"
    [Wed Dec 05 17:56:45 2012] [error] [client 166.205.55.33] SoftException in Application.cpp:657: Could not execute script "/home/gorms/public_html/forgefit/index.php"
    [Wed Dec 05 17:56:45 2012] [error] [client 166.205.55.33] SoftException in Application.cpp:657: Could not execute script "/home/gorms/public_html/forgefit/index.php"
    [Wed Dec 05 17:56:41 2012] [error] [client 166.205.55.33] SoftException in Application.cpp:657: Could not execute script "/home/gorms/public_html/forgefit/index.php"
    [Wed Dec 05 17:56:41 2012] [error] [client 166.205.55.33] SoftException in Application.cpp:657: Could not execute script "/home/gorms/public_html/forgefit/index.php"
    [Wed Dec 05 17:56:06 2012] [error] [client 166.205.55.33] SoftException in Application.cpp:657: Could not execute script "/home/gorms/public_html/forgefit/index.php", referer: http://forgefit.com/wp-admin/post.php?post=1262&action=edit&message=1
    [Wed Dec 05 17:56:06 2012] [error] [client 166.205.55.33] SoftException in Application.cpp:657: Could not execute script "/home/gorms/public_html/forgefit/wp-admin/admin-ajax.php", referer: http://forgefit.com/wp-admin/post.php?post=1262&action=edit&message=1
    [Wed Dec 05 17:55:06 2012] [error] [client 166.205.55.33] SoftException in Application.cpp:657: Could not execute script "/home/gorms/public_html/forgefit/index.php", referer: http://forgefit.com/wp-admin/post.php?post=1262&action=edit&message=1
    [Wed Dec 05 17:55:06 2012] [error] [client 166.205.55.33] SoftException in Application.cpp:657: Could not execute script "/home/gorms/public_html/forgefit/wp-admin/admin-ajax.php", referer: http://forgefit.com/wp-admin/post.php?post=1262&action=edit&message=1
    [Wed Dec 05 17:54:12 2012] [error] [client 166.205.55.33] SoftException in Application.cpp:657: Could not execute script "/home/gorms/public_html/forgefit/index.php", referer: http://forgefit.com/
    [Wed Dec 05 17:54:12 2012] [error] [client 166.205.55.33] SoftException in Application.cpp:657: Could not execute script "/home/gorms/public_html/forgefit/index.php", referer: http://forgefit.com/
    [Wed Dec 05 17:54:09 2012] [error] [client 166.205.55.33] SoftException in Application.cpp:657: Could not execute script "/home/gorms/public_html/forgefit/index.php", referer: http://forgefit.com/wednesday-12052012-dynamic-deadlift/
    [Wed Dec 05 17:54:09 2012] [error] [client 166.205.55.33] SoftException in Application.cpp:657: Could not execute script "/home/gorms/public_html/forgefit/index.php", referer: http://forgefit.com/wednesday-12052012-dynamic-deadlift/
    [Wed Dec 05 17:54:08 2012] [error] [client 166.205.55.33] SoftException in Application.cpp:657: Could not execute script "/home/gorms/public_html/forgefit/index.php", referer: http://forgefit.com/wednesday-12052012-dynamic-deadlift/
    [Wed Dec 05 17:54:08 2012] [error] [client 166.205.55.33] SoftException in Application.cpp:657: Could not execute script "/home/gorms/public_html/forgefit/index.php", referer: http://forgefit.com/wednesday-12052012-dynamic-deadlift/
    [Wed Dec 05 17:54:06 2012] [error] [client 166.205.55.33] SoftException in Application.cpp:657: Could not execute script "/home/gorms/public_html/forgefit/index.php", referer: http://forgefit.com/wednesday-12052012-dynamic-deadlift/
    [Wed Dec 05 17:54:06 2012] [error] [client 166.205.55.33] SoftException in Application.cpp:657: Could not execute script "/home/gorms/public_html/forgefit/index.php", referer: http://forgefit.com/wednesday-12052012-dynamic-deadlift/
    [Wed Dec 05 17:50:23 2012] [error] [client 166.205.55.33] SoftException in Application.cpp:657: Could not execute script "/home/gorms/public_html/forgefit/index.php", referer: http://forgefit.com/wp-admin/edit.php?post_type=page
    [Wed Dec 05 17:50:23 2012] [error] [client 166.205.55.33] SoftException in Application.cpp:657: Could not execute script "/home/gorms/public_html/forgefit/wp-admin/post-new.php", referer: http://forgefit.com/wp-admin/edit.php?post_type=page
    [Wed Dec 05 17:50:21 2012] [error] [client 166.205.55.33] SoftException in Application.cpp:657: Could not execute script "/home/gorms/public_html/forgefit/index.php", referer: http://forgefit.com/wp-admin/post-new.php?post_type=page
    [Wed Dec 05 17:50:21 2012] [error] [client 166.205.55.33] SoftException in Application.cpp:657: Could not execute script "/home/gorms/public_html/forgefit/wp-admin/options-reading.php", referer: http://forgefit.com/wp-admin/post-new.php?post_type=page
    [Wed Dec 05 17:50:20 2012] [error] [client 166.205.55.33] SoftException in Application.cpp:657: Could not execute script "/home/gorms/public_html/forgefit/index.php", referer: http://forgefit.com/wp-admin/options-reading.php
    [Wed Dec 05 17:50:20 2012] [error] [client 166.205.55.33] SoftException in Application.cpp:657: Could not execute script "/home/gorms/public_html/forgefit/wp-admin/edit.php", referer: http://forgefit.com/wp-admin/options-reading.php
    [Wed Dec 05 17:50:18 2012] [error] [client 166.205.55.33] SoftException in Application.cpp:657: Could not execute script "/home/gorms/public_html/forgefit/index.php", referer: http://forgefit.com/wp-admin/edit.php?post_type=page
    [Wed Dec 05 17:50:18 2012] [error] [client 166.205.55.33] SoftException in Application.cpp:657: Could not execute script "/home/gorms/public_html/forgefit/wp-admin/post.php", referer: http://forgefit.com/wp-admin/edit.php?post_type=page
    [Wed Dec 05 17:50:18 2012] [error] [client 166.205.55.33] SoftException in Application.cpp:657: Could not execute script "/home/gorms/public_html/forgefit/index.php", referer: http://forgefit.com/wp-admin/post.php?post=1271&action=edit
    [Wed Dec 05 17:50:18 2012] [error] [client 166.205.55.33] SoftException in Application.cpp:657: Could not execute script "/home/gorms/public_html/forgefit/wp-admin/post.php", referer: http://forgefit.com/wp-admin/post.php?post=1271&action=edit
    [Wed Dec 05 17:50:16 2012] [error] [client 166.205.55.33] SoftException in Application.cpp:657: Could not execute script "/home/gorms/public_html/forgefit/index.php", referer: http://forgefit.com/wp-admin/post.php?post=1271&action=edit&message=6
    [Wed Dec 05 17:50:16 2012] [error] [client 166.205.55.33] SoftException in Application.cpp:657: Could not execute script "/home/gorms/public_html/forgefit/wp-admin/options-reading.php", referer: http://forgefit.com/wp-admin/post.php?post=1271&action=edit&message=6
    [Wed Dec 05 17:50:12 2012] [error] [client 166.205.55.33] SoftException in Application.cpp:657: Could not execute script "/home/gorms/public_html/forgefit/index.php", referer: http://forgefit.com/wp-admin/edit.php?post_type=page
    [Wed Dec 05 17:50:12 2012] [error] [client 166.205.55.33] SoftException in Application.cpp:657: Could not execute script "/home/gorms/public_html/forgefit/wp-admin/post-new.php", referer: http://forgefit.com/wp-admin/edit.php?post_type=page
    [Wed Dec 05 17:50:11 2012] [error] [client 166.205.55.33] SoftException in Application.cpp:657: Could not execute script "/home/gorms/public_html/forgefit/index.php", referer: http://forgefit.com/wp-admin/post-new.php?post_type=page
    [Wed Dec 05 17:50:11 2012] [error] [client 166.205.55.33] SoftException in Application.cpp:657: Could not execute script "/home/gorms/public_html/forgefit/wp-admin/post.php", referer: http://forgefit.com/wp-admin/post-new.php?post_type=page
    [Wed Dec 05 17:50:08 2012] [error] [client 166.205.55.33] SoftException in Application.cpp:657: Could not execute script "/home/gorms/public_html/forgefit/index.php", referer: http://forgefit.com/wp-admin/options-reading.php
    [Wed Dec 05 17:50:08 2012] [error] [client 166.205.55.33] SoftException in Application.cpp:657: Could not execute script "/home/gorms/public_html/forgefit/wp-admin/options-reading.php", referer: http://forgefit.com/wp-admin/options-reading.php
    [Wed Dec 05 17:49:34 2012] [error] [client 166.205.55.33] SoftException in Application.cpp:657: Could not execute script "/home/gorms/public_html/forgefit/index.php", referer: http://forgefit.com/wp-admin/options-reading.php
    [Wed Dec 05 17:49:34 2012] [error] [client 166.205.55.33] SoftException in Application.cpp:657: Could not execute script "/home/gorms/public_html/forgefit/wp-admin/index.php", referer: http://forgefit.com/wp-admin/options-reading.php
    [Wed Dec 05 17:49:29 2012] [error] [client 166.205.55.33] SoftException in Application.cpp:657: Could not execute script "/home/gorms/public_html/forgefit/index.php"
    [Wed Dec 05 17:49:29 2012] [error] [client 166.205.55.33] SoftException in Application.cpp:657: Could not execute script "/home/gorms/public_html/forgefit/index.php"
    [Wed Dec 05 17:49:22 2012] [error] [client 166.205.55.33] SoftException in Application.cpp:657: Could not execute script "/home/gorms/public_html/forgefit/index.php", referer: http://forgefit.com/wp-admin/options-reading.php
    [Wed Dec 05 17:49:22 2012] [error] [client 166.205.55.33] SoftException in Application.cpp:657: Could not execute script "/home/gorms/public_html/forgefit/wp-admin/options-general.php", referer: http://forgefit.com/wp-admin/options-reading.php
    [Wed Dec 05 17:49:14 2012] [error] [client 166.205.55.33] SoftException in Application.cpp:657: Could not execute script "/home/gorms/public_html/forgefit/index.php", referer: http://forgefit.com/wp-admin/options-reading.php
    [Wed Dec 05 17:49:14 2012] [error] [client 166.205.55.33] SoftException in Application.cpp:657: Could not execute script "/home/gorms/public_html/forgefit/wp-admin/options.php", referer: http://forgefit.com/wp-admin/options-reading.php
    [Wed Dec 05 17:49:06 2012] [error] [client 166.205.55.33] SoftException in Application.cpp:657: Could not execute script "/home/gorms/public_html/forgefit/index.php", referer: http://forgefit.com/wp-admin/post.php?post=1273&action=edit&message=6
    [Wed Dec 05 17:49:06 2012] [error] [client 166.205.55.33] SoftException in Application.cpp:657: Could not execute script "/home/gorms/public_html/forgefit/wp-admin/admin-ajax.php", referer: http://forgefit.com/wp-admin/post.php?post=1273&action=edit&message=6
  2. BeeGirl3
    Member
    Posted 1 year ago #

    Did you figure anything out? Same thing is happening to me and I have no idea why....

  3. Gormelius
    Member
    Posted 1 year ago #

    I did not unfortunately. It has happened less, but happened again last night for a few minutes. I've completely wiped the directory and started over, used a few different themes, uninstalled all plugins... I have no idea.

  4. BeeGirl3
    Member
    Posted 1 year ago #

    who is your web host? hostgator? do you have other sites installed on your server or lots of files? I was reading somewhere that it could possibly be not enough PHP memory, I'm going to look into it. This is weird.

  5. BeeGirl3
    Member
    Posted 1 year ago #

    I FOUND A SOLUTION. I contacted my hosting company (Hostgator) and after about 30min of them investigating, they said the Error was being caused by too many IMAP processes. Certain email users were trying to retrieve email too often using Apple products or MacMail. Reconfiguring the mail settings is supposed to resolve the issue:

    https://support.hostgator.com/articles/specialized-help/email/mac-mail-setup

    https://support.hostgator.com/articles/specialized-help/email/mac-mail-setup

    The rep said "The issue is that email is being checked too often, and Apple devices tend to leave IMAP connections open, rather than closing it when it's finished. So your site quickly reaches the 25 process limit, just by checking mail." and that this is a common issue. I hope this helps you!

  6. Gormelius
    Member
    Posted 1 year ago #

    Thanks so much!

  7. darkmatter661
    Member
    Posted 1 year ago #

    I had this same problem and it was affecting all of my WordPress sites, of which I have about 15-20 on the same HostGator Shared Server business account. I went through every possible avenue to try and fix the problem. Chatted with HG a couple of times, etc., read posts, support articles, you name it.

    All I kept seeing was, as Gormelius shows, are repeated SoftException in Application in the logs, but the error number was different in mine, and the IP was unknown to me. I did some IP lookups and it was a server in Germany constantly trying to hit the site, causing complete havok. In short, a DOS attack of sorts.

    I denied that IP and BAM! All is well! HG support couldn't figure anything out and kept trying to blame me because of too many plugins, processes maxed at 25, etc etc. and it was none of that. In reality, that's the most frustrating part of all!

    Good luck.

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