Does anyone have any feedback, suggestions, or advice on either of these two services?
I'm trying Disqus for the first time but I'm a new blog without a user base so I can't help you out much.
I would go here to get some information comparing 6 services (Webware article posted a few weeks back): http://www.webware.com/8301-1_109-9898697-2.html
And if you want to get Disqus you may want to get the updated code here that wont make your site invalidated for W3C:
That was freshly posted this weekend.
Thanks for the info. I'll check out those links.
From what I'm gathering, Disqus has the buzz, but Intense Debate is a little more established.
Anyone agree? Disagree? Have more to add?
Another observation: Intense Debate has been extremely responsive to my requests for support or information. Disqus not so much. That goes a long way in helping me make a decision.
I've been checking out Disqus. Intense Debate does not mention Open ID which was the main reaosn I was looking at Disqus, have I missed something or is this one of the differences with them?
I'm not sure about the Open ID functionality in Intense Debate.
I have noticed that Disqus seems to be winning a lot of big clients- Read Burner, Plaxo, etc. I just wish their service was more reliable however.
My problem w/ IntenseDebate is that the sync isn't working as promised, and they can't resolve it. Supposedly, if you de-activate their plugin, all your comments should still appear in wordpress, but 99% of mine are not there. They are @ intensedebate, but don't sync over. Support has quit replying to my issue for the most part. I either have to stay hostage with them, or break the relationship and lose 99% of my previous comments. Tough call - I love the way IntenseDebate looks, the functionality, and it HAS DEFINITELY increased comments and conversation, but I'm paranoid to say w/ them when the sync features isn't working. It works for some, just not on my server for some reason. Can't explain why - our web host admin doesn't get it, nor does ID. See their forums in GetSatisfaction for many other people having the same issue.
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