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Fast Secure Contact Form
Instant redirect isn't working (4 posts)

  1. Searchify.ca
    Member
    Posted 8 months ago #

    I can't get the instant redirect to a "Thank You"-page to work. I've checked previous comments for advice, but it didn't help. Here's some background info:

    - I use the current version of the plugin
    - The form looks fine, but when I submit it only very briefly shows the landing page and immediately redirects to the form page, showing the "Thank you"-message.
    - The '<?php wp_footer(); ?>' code is included, just before the </body>-tag
    - The '<?php wp_head(); ?> ' code is included, just before the </head>-tag
    - The redirect time is set to 0 seconds

    Thanks for your help!

    http://wordpress.org/plugins/si-contact-form/

  2. Mike Challis
    Member
    Plugin Author

    Posted 8 months ago #

    Try some of these settings one by one to see if any work:
    - disable redirect setting
    - enable redirect, with setting the redirect URL to #
    - enable redirect, with setting the redirect URL to a full URL thank you page with redirect time of 0 seconds

  3. Searchify.ca
    Member
    Posted 8 months ago #

    Thanks for your reply. Still the same results, with all of the options you've listed: I always end up on the same page as the form, showing the Thank You-message. It says the page is redirecting, but the redirect never loads.

    I'd updated the plugin to the current version.

    If there's a way to add a custom tracking code (e.g. a Google AdWords conversion tracking code), that would be great!

  4. Mike Challis
    Member
    Plugin Author

    Posted 8 months ago #

    If the settings are not working you could have a conflicting theme or plugin
    Here is how to determine that:
    http://www.fastsecurecontactform.com/troubleshoot-errors-in-wordpress

    Yes you can put Google AdWords conversion

    Go to advanced tab, use one of these two settings:
    Submit button input attributes
    Form action attributes

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