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Installing WordPress through IPage Problem (5 posts)

  1. JimNedor
    Member
    Posted 1 year ago #

    Hi
    I am very new to WordPress. I thought I would install a WordPress site through Ipage hosting using simple scripts. I have done this before on Blue Host without any problems . So just assumed it would be an easy process, but when I click on the admin button I get a directory page 404
    I am a complete newbie please help.

  2. iPageHelp
    Member
    Posted 1 year ago #

    Hello JimNedor,

    My name is Melissa and I am the Social Media Manager here at iPage. We've been keeping an eye out on the forums to see about assisting customers wherever we can.

    I'd be happy to investigate and assist you with this.
    Often a page not found error with WordPress is due to a .htaccess permalink issue. With /wp-admin/ it should load so I'd like to take a look myself.
    Please let me know if this has been resolved with our technical support already. If you are still in need of assistance, please provide your domain so I can locate your account and reach out via more secure means.

    Kind regards,

    Melissa
    Social Media Manager

  3. JimNedor
    Member
    Posted 1 year ago #

    Hi Melissa

    Still have the problem! I haven't contacted technical support.
    I just thought I'd look on the forum to see if I could get some help.

    If you would like to give it a try that would be great!
    the domain name is
    http://www.rachelsofficesupport.co.uk

    Thanks Jim

  4. iPageHelp
    Member
    Posted 1 year ago #

    Hi Jim,

    Thank you for replying.

    In order to assist you further I will need to gain access to your account to check the files and setup. I have sent an email to the approved administrative address on file to gain security verification and permission to proceed - this also updates as a ticket in the Support Console. Please check your email or your Support Console to respond so I can further assist you.

    Once the issue is resolved you can post the findings here if you like, however I am not able to disclose account details/findings publicly.

    Kind regards,

    Melissa
    Social Media Manager

  5. bakoramblindad
    Member
    Posted 1 year ago #

    I'm having the same problem that JimNedor was having! help! http://www.ramblindad.com

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