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[resolved] Installing: 500 Internal Server Error (2 posts)

  1. STEMD
    Member
    Posted 4 months ago #

    Hello,

    I love this plugin but I can't install it. I already contacted godaddy but they didn't help me! When I try to install the plugin I receive a 500 Internal Server Error. I tried disablig all the plugins but the problem remains. The template I'm using is Valenti Template. I searched the .htacces file but I couldn't find it. Please help me! Thanks a lot in advance.

    Luca

    https://wordpress.org/plugins/wysija-newsletters/

  2. Ben
    Member
    Plugin Author

    Posted 4 months ago #

    Hello Luca,

    It's probably a Memory Limit issue you're having read more about this here:
    http://support.wysija.com/knowledgebase/allocated-memory-size-issue/

    On a side note: even if we keep an eye on that forum, it's actually difficult for us to follow its activity.
    Try as much as you can to write us directly from our contact page which is the direct line to our support team.

    Cheers!
    Ben

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