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[resolved] Installation nightmare! (18 posts)

  1. TriciaB
    Member
    Posted 1 year ago #

    I had WordPress on my server from some years ago, but hadn't used it. I thought it would be easier to delete and do a new install so I removed all the tables in the database too. I have re-uploaded the latest edition of WordPress and now, when I go to http://www.designforlife.co.uk/wordpress/wp-admin/install.php I'm just getting a blank screen. I've removed WordPress and re-uploaded it a couple of times to no effect. What's going on here?

    Thanks in advance for help.

  2. esmi
    Forum Moderator
    Posted 1 year ago #

    Best guess - you have a corrupted or missing file. Try re-uploading all files & folders from a fresh download of WordPress. Make sure that you delete the old copies of files & folder before uploading the new ones.

  3. TriciaB
    Member
    Posted 1 year ago #

    Hi Esmi, I've already tried that - any other suggestions?

  4. esmi
    Forum Moderator
    Posted 1 year ago #

    Can you check your site's error logs for clues?

  5. TriciaB
    Member
    Posted 1 year ago #

    I don't see anything there to indicate a problem

  6. TriciaB
    Member
    Posted 1 year ago #

    Okay, having redone the installation yet again, I'm now getting this message:

    Warning: require_once(/customers/2/c/5/designforlife.co.uk/httpd.www/dl/wp-load.php): failed to open stream: No such file or directory in /customers/2/c/5/designforlife.co.uk/httpd.www/dl/wp-admin/install.php on line 36 Fatal error: require_once(): Failed opening required '/customers/2/c/5/designforlife.co.uk/httpd.www/dl/wp-load.php' (include_path='.:/usr/share/php') in /customers/2/c/5/designforlife.co.uk/httpd.www/dl/wp-admin/install.php on line 36

    What does this mean?

  7. esmi
    Forum Moderator
    Posted 1 year ago #

    Check with your hosts that you're uploading everything into the right folder on your hosting account.

  8. TriciaB
    Member
    Posted 1 year ago #

    Thanks for your help Esmi - it's mostly working now. Just one outstanding problem - I can't edit pages in HTML, only in the visual editor. Do you have any suggestions?

  9. TriciaB
    Member
    Posted 1 year ago #

    Actually, it's worse than that - I can't edit in either visual or HTML editors! I can't put in any content and I don't have any toolbars!

  10. esmi
    Forum Moderator
    Posted 1 year ago #

    Try adding define('CONCATENATE_SCRIPTS', false ); to the bottom of your wp-config.php file (just before the require_once line).

  11. TriciaB
    Member
    Posted 1 year ago #

    That creates a syntax error in the require_once line and I don't know how to fix it

  12. esmi
    Forum Moderator
    Posted 1 year ago #

    Try adding it just before the require_once line.

  13. TriciaB
    Member
    Posted 1 year ago #

    Yes, I did put it immediately before that line but the error comes up every time

  14. esmi
    Forum Moderator
    Posted 1 year ago #

    I'm sorry but there's nothing else we can suggest. If you cannot manage this yourself, perhaps you need to consider hiring someone to carry out the work for you?

  15. TriciaB
    Member
    Posted 1 year ago #

    Okay, thank you.

  16. Marvel Labs
    Member
    Posted 1 year ago #

    Please delete the .htaccess file in root. And try a fresh install.
    If you have hosting on dreamhost. You can view 1 minute wordpress install

    Its generally a good idea to take a backup of the site prior to deletion.

  17. TriciaB
    Member
    Posted 1 year ago #

    Thank you but I've fixed it now. I deleted everything from the server, installed an older edition of WordPress and then updated immediately. Seemed to work for whatever reason.

  18. fling4
    Member
    Posted 1 year ago #

    Delete all and install again. The script is very good and you can not have problems.

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