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install mystique - blank page (6 posts)

  1. Raschella
    Member
    Posted 2 years ago #

    When I install the newest version of Mystique, my site shows a blank page, nothing on it. All other themes display fine, but not Mystique. Can anyone tell me why and how to fix?

  2. Tara
    Member
    Posted 2 years ago #

    -If the default theme twentyeleven works fine then there is probably a problem in the theme.

    -have you tried different browser/computer?

    -try clearing cache in your browser. To clear cache in your browser, press clrl+f5 keys simultaneously.

  3. CAKPE3
    Member
    Posted 2 years ago #

    Hi Raschella, I also just uploaded teh latest version of Mystique and the site also shows a blank page. Did you ever find anything out aobut this?

  4. Tara
    Member
    Posted 2 years ago #

    have you tried:

    -deactivating ALL plugins temporarily to narrow down the problem. If the problem goes away, activate them individually (one-by-one) to find the problematic plugin.
    If you don't have access to your admin area, try deactivating plugins manually via FTP or phpMyAdmin.

  5. Raschella
    Member
    Posted 2 years ago #

    CAKPE3 - I didn't actually DO anything, but the next day when I went to the site, it was there. I had emailed tech support so maybe they did something.

  6. Tara
    Member
    Posted 2 years ago #

    O the issue is resolved?

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