WordPress.org

Ready to get started?Download WordPress

Forums

Knews Multilingual Newsletters
[resolved] Install Knews and can't do anything on any pages (13 posts)

  1. annami
    Member
    Posted 1 year ago #

    First sorry for my english ! I hope you will understand my problem !

    I've just install Knews on WordPress 3.3.2 on my Admin board. It seems ok because i can see the Knews Button appear. But since i've install it, i can't do anything because my page is totally empty, i just can see the panel board on the left when i click on any button it seems to charge, but anything appear ?

    What can i do ?
    Thanks for your help !

    http://wordpress.org/extend/plugins/knews/

  2. Carles Reverter
    Member
    Posted 1 year ago #

    Please, edit the wp-config.php file in the root folder and activate the errors:

    change:
    define('WP_DEBUG', false);

    to:
    define('WP_DEBUG', true);

    Show some message error?

    Thanks!

  3. annami
    Member
    Posted 1 year ago #

    ok i've activate the error. Where can i see the message error ?

  4. Carles Reverter
    Member
    Posted 1 year ago #

    In any page of the blog and/or admin, the errors will be shown as a text messages mixed with the page content...

  5. annami
    Member
    Posted 1 year ago #

    in admin the main page still totally empty ! I just can click on the button on the left, but nothing appear in the middle on the page !

  6. Carles Reverter
    Member
    Posted 1 year ago #

    Ok, go to the folder /wp-content/plugins/ and rename the knews folder to another name, then refresh the page, the plugin will be not loaded, all works fine then?

    Carles.

  7. annami
    Member
    Posted 1 year ago #

    In fact there was no folder Knews on WP-content/Plugings folder ? i've install it automatically from admin board

  8. Carles Reverter
    Member
    Posted 1 year ago #

    If you don't have a /knews folder in your /plugins forder, you don't have Knews installed!!!

    This is the full path:
    /wp-content/plugins/knews

    If you haven't Knews installed... Knews can't be the problem!!!

    Can do you confirm this?

    Carles.

  9. annami
    Member
    Posted 1 year ago #

    yes i understand, but knews is installed because i can see a knews button on the low of the board panel ! i've just try to copy the folder on plugins to change the name but i can't it's totally lock !
    I'm sorry, i probably done something wrong when i installed it, thanks for your help !

  10. Carles Reverter
    Member
    Posted 1 year ago #

    You must to rename the /knews folder through your FTP client, if you are seeing the Knews button in the admin bar, you have Knews installed...

  11. creverter
    Member
    Plugin Author

    Posted 1 year ago #

    Hello annami!

    Submit us your FTP account, used and password, and your URL admin, user and password and we study what is wrong!

    Regards,
    Carles Reverter.

  12. annami
    Member
    Posted 1 year ago #

    Hello Carles,

    The problem is solved now, i managed to find the Knews folder and change the name of it ! Thanks for your help !!!

  13. creverter
    Member
    Plugin Author

    Posted 1 year ago #

    You're welcome... but if your WP works without Knews and not with Knews, we want to solve it, if you are interested, contact us and we will look deep what's going on...

    Regards,
    Carles Reverter.

Topic Closed

This topic has been closed to new replies.

About this Plugin

About this Topic