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1. unimark
   Member
   Posted 2 years ago #

   Hey all I'm having am install problem that I can't work out.
   Admittingly I've only ever installed WordPress using one click installs with servers like Dreamhost but I'm a web designer so I know where files should go on servers etc.
   A new company I'm working for needs WordPress installed but the server company they use is local and don't have one click installs, they did kindly set up my database and I uploaded the WordPress files. When I input the database info it says it's good to go and upon clicking the install button the site times out and I get the very general "server has dropped connection" error. When I try to start over I can't access any part of the WordPress folder the whole thing is now not responding. The only way I get back to the install page is to re-upload the WordPress folder.
   I've checked all my folder permissions and they are all full access, I've tried manually editing the wp-config.php file and uploading and when I browse to the WordPress folder I still get a connection error. The server people don't know either what's going on and believe it's not their issue, they say they are on the latest PHP and MySQL.
   Any help or ideas would be really great

2. songdogtech
   Member
   Posted 2 years ago #

   The MySQL database connection and the FTP connection are different animals, so uploading a new WP folder isn't going to renew the database connection.

   Do you have an extra firewall on your PC or at work? Is port 3306 open? Ask the server people what port to use, if it's not 3306: MySQL_Alternate_Port Editing wp-config.php « WordPress Codex

   Delete cookies, cache and history in your browser, too.

   Try increasing the memory for PHP and WordPress before the install by putting this line in your .htaccess file:

   php_value memory_limit 64M

   or this line near the top of your wp-config.php file:

   define('WP_MEMORY_LIMIT', '64M');

   or in your php.ini, if you have access:

   memory_limit = 64M;

3. unimark
   Member
   Posted 2 years ago #

   Thanks so much for this, I'll forward it on to my server company and see what they say.

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