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Duplicator
[resolved] Install error - zip file issue ? (4 posts)

  1. robsanders
    Member
    Posted 5 months ago #

    I have downloaded the package 3 times now, and when i try to install it locally (after setting up database correctly), i receive the following error :

    INSTALL ERROR!
    Failed in extracting zip file. Please be sure the archive is completely downloaded. Try to extract the archive manually to make sure the file is not corrupted.

    http://wordpress.org/extend/plugins/duplicator/

  2. lifeinthegrid
    Member
    Plugin Author

    Posted 5 months ago #

    If you want to submit a ticket I'll take a look at your package and installer file. see: support.lifeinthegrid.com

  3. tysafennern
    Member
    Posted 1 month ago #

    What does this error mean:

    Root Directory Fail Path:/home/buddhist/public_html/tysafennern
    [Pass] Is Writable
    [Fail] Contains only one Zip file.
    Result = No package file found

    I created the package and watched the video in the documentation to do so from my skeleton site. I have my partner trying to do the demo install, but this is the error.

    Any help would be great!

  4. lifeinthegrid
    Member
    Plugin Author

    Posted 1 month ago #

    Hi tysafennern,

    When you place the installer.php and package.zip file in an empty directory those are the only two files you can have in that directory. That status means you either don't have a .zip file in the directory or you have more than one .zip file...

    Also see: http://lifeinthegrid.com/duplicator-quick

    Hope that helps!

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