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[resolved] Install Error - Request Entity Too Large error (2 posts)

  1. mballard5574
    Member
    Posted 1 year ago #

    I am attempting to install Jetpack via ZIP file. After uploading I get the following error:

    The requested resource
    /wp-admin/update.php
    does not allow request data with POST requests, or the amount of data provided in the request exceeds the capacity limit.
    Additionally, a 413 Request Entity Too Large error was encountered while trying to use an ErrorDocument to handle the request.

    Auto install is not working either...I get stuck on the download for some reason.

    Please help.

    http://wordpress.org/extend/plugins/jetpack/

  2. Jeremy Herve
    Happiness Engineer
    Plugin Author

    Posted 1 year ago #

    This issue is related to your server configuration. Could you try to increase the file upload size limit, as explained here:
    http://rtcamp.com/tutorials/increase-file-upload-size-limit-in-php-nginx/

    If you don't have access to these settings, I would recommend that you contact your hosting provider about it.

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