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Install and setup fail (2 posts)

  1. jemcbade
    Member
    Posted 4 months ago #

    I am sure there is an answer because I see others saying they are using this with WP 3.8.1

    Running under MAMP Pro if that is important :)

    First, can't use normal install. Error says not an installable package (or to that effect)

    Second, if I just unzip the package and copy it to the content>themes folder, then I see it BUT, if I activate it, can no longer get anything but the "white page" mentioned in the reviews.

    Anyone have a way around this so I can give this a try?

    Thanks!

  2. jamieblanchett
    Member
    Posted 4 months ago #

    Hi there, this sounds like you're getting the 'white screen of death'. This is usually caused by low php memory or a conflict with a plugin. Please see http://docs.pagelines.com/support-troubleshooting/white-screen-of-death for advice on how to correct.

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