Insert/edit link feature not working 3.5.1

  • DCook788

    (@dcook788)


    11 years, 2 months ago

    Hello, when I installed the 3.5.1 update my insert/edit link feature stopped working for new posts/pages. For example if I am creating a new post and want to add a link, I highlight my text and click the insert/edit link button and nothing happens. If i click the button a second time my screen looks like this at the very bottom left corner of my screen.. http://i49.tinypic.com/3479mar.png

    If I try to enter any information at this point nothing happens. Entering the fields and clicking “Add Link” does nothing, it just sits on this screen until I refresh the page. I have found a temporary solution by hard coding the link, but the users of our wordpress site that create the new posts are not big fans of this solution. I have already disabled all my plugins and still experience this issue. I have tried searching for similar issues on the forums and haven’t found anything that has solved this issue, assistance on this problem would be great. Thank you!

Viewing 6 replies - 1 through 6 (of 6 total)
  • esmi

    (@esmi)

    11 years, 2 months ago

    Have you tried:

    – deactivating all plugins to see if this resolves the problem. If this works, re-activate the plugins one by one until you find the problematic plugin(s).

    – switching to the default theme to rule out any theme-specific problems.

    – resetting the plugins folder by FTP or PhpMyAdmin. Sometimes, an apparently inactive plugin can still cause problems.

    – re-uploading all files & folders – except the wp-content folder – from a fresh download of WordPress. Make sure that you delete the old copies of files & folder before uploading the new ones.

    Thread Starter DCook788

    (@dcook788)

    11 years, 2 months ago

    Thanks, it appears to be a theme related issue.

    krez

    (@krez)

    11 years, 1 month ago

    I had this exact problem upon updating to 3.5.1. None of the above suggestions worked for me — tried them all except replacing core files of WP. However, a simple clearing of my Chrome browser cache did the trick.

    Andrew Nevins

    (@anevins)

    WCLDN 2018 Contributor | Volunteer support

    11 years, 1 month ago

    Perhaps the suggestions worked but results weren’t visible until you cleared your cache.

    galeaclinton@gmail.com

    (@galeaclintongmailcom)

    10 years, 10 months ago

    Hi all…

    Im having the same problem ..

    Done some research and none of the following worked.
    – deleting cache
    – disabling plugins
    – .ht access – deny all — does not exist on hosting and is not hidden
    – re installed wordpress

    any ideas?

    thanks in advance…

    esmi

    (@esmi)

    10 years, 10 months ago

    @galeaclinton@gmail.com: As per the Forum Welcome, please post your own topic. Posting in an existing topic prevents us from being able to track issues by topic. Added to which, your problem – despite any similarity in symptoms – is likely to be completely different.

Viewing 6 replies - 1 through 6 (of 6 total)
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