WordPress.org

Ready to get started?Download WordPress

Forums

Insert Media goes to blank screen (14 posts)

  1. timcrowther
    Member
    Posted 1 year ago #

    When I try to insert an image into my page the insert media screen is blank - no images to select. Any idea what I've done wrong?
    http://fabulousfenwicklions.org/wp-admin/post-new.php?post_type=page

  2. esmi
    Forum Moderator
    Posted 1 year ago #

    We cannot see pages in your site's admin area. Have you tried:

    - deactivating all plugins to see if this resolves the problem. If this works, re-activate the plugins one by one until you find the problematic plugin(s).

    - switching to the default theme to rule out any theme-specific problems.

    - resetting the plugins folder by FTP or PhpMyAdmin. Sometimes, an apparently inactive plugin can still cause problems.

  3. timcrowther
    Member
    Posted 1 year ago #

    Have deactivated plugins - no joy
    have reset the plugins folder by FTP - still no luck
    Tried switching themes - no joy
    Any other suggestions

  4. esmi
    Forum Moderator
    Posted 1 year ago #

    Try adding define('SCRIPT_DEBUG', true);to the bottom of your wp-config.php file (just before the require_once line).

  5. timcrowther
    Member
    Posted 1 year ago #

    Sorry - I should have noted that I am using the web based WordPress on Godaddy. I am pretty much a newbie at this and can't locate the wp-config.php file

  6. esmi
    Forum Moderator
    Posted 1 year ago #

    It is in your root WordPress folder.

  7. timcrowther
    Member
    Posted 1 year ago #

    Thanks - found it - added the line and got this message
    D:\hosting\10297547\html\wp-config.php on line 93

  8. esmi
    Forum Moderator
    Posted 1 year ago #

    Sorry? What message?

  9. timcrowther
    Member
    Posted 1 year ago #

    Messed up the insert to wp-config.php and that caused my problem.
    I edited wp-config.php again, added the define('SCRIPT_DEBUG', true) line but still no luck. I probably should have let you know that the incident does not take me to a totally blank screen. The screen has a heading "Insert Media" and on the left are four options:
    Insert Media
    Create Gallery
    Set Featured Image
    Insert from URL

    other than that there is no content on the page.

  10. esmi
    Forum Moderator
    Posted 1 year ago #

    Have you tried using another browser? Another computer?

  11. timcrowther
    Member
    Posted 1 year ago #

    Switched to Chrome - seems to be okay. Darn IE anyway

    I do have another question - maybe you can advise me.
    Spoke to a tech advisor at Godaddy and he advised me to switch from a Windows based site to a Linux based site. Any comments?

  12. esmi
    Forum Moderator
    Posted 1 year ago #

    I'd agree with the tech. WordPress is easier to wrangle on a Linux server.

  13. timcrowther
    Member
    Posted 1 year ago #

    Thanks for all your patience and help

  14. esmi
    Forum Moderator
    Posted 1 year ago #

    No problem :-)

Topic Closed

This topic has been closed to new replies.

About this Topic