WordPress › Support » "insert image into post" creates a blank screen

Ayrhahm
Member
Posted 3 years ago #

I am very new to blogging and wordpress.... I've been having trouble placing an image in my post so today I purchased WordPress for Dummies and even that didn't help!!!!!! I seem to upload images from my Mac without problems into the gallery and media library. but whenever I get to the final step- which is the image, title, caption, description, link URL, alignment, size page- and I click insert into post... it generates a completely blank page. just to be clear.... I want my Blog to be VERY simple. All I want to do is place the image within the text of my post. Please help.
MKatLarge
Member
Posted 3 years ago #

I have the same problem.
I finally had to copy the URL from the Media Library and insert it using the other "insert image" button, which requires a URL... very frustrating!
I have this problem both on wordpress.com and wordpress.org, and on both a PC and a Mac.
Ayrhahm
Member
Posted 3 years ago #

Thanks for that idea... and it did work but there MUST be an easier way. Also, I have noticed that there are permalinks established for the images in my media library which look great when opened. But how do people reading the blog get to the permalink ????
kingbolo
Member
Posted 3 years ago #

Same problem here.

I am running a blog that is hosted elswhere.

Strange thing is that it happens when I login from the office, either with my desktop or my laptop. When I tried from home it worked fine.
And Ayrhahm is right there should be an easier way. Or better: it should work as intended.

I already tried an solution that is mentioned on nineteenhundredandyesterday.com
But that worked just a few times. Today its the same problem.

But does anyone have a solution?
vizou
Member
Posted 3 years ago #

I had this problem for awhile, too, and can't remember where i found the solution but :

it seems to have to do with the path you use to login; when I changed my URL to mydomainname.com/subdirectory-if-you-use-one/wp-admin the whole issue went away. and this happened to me with several sites i work on.
krembo99
Member
Posted 3 years ago #

Same problem here ...
okello
Member
Posted 3 years ago #

Yeah, same problem here. It's driving me batty. I have multiple WP blogs. Successfully did everything with 2 of my blogs. This new blog is wacked, though, the image thing isn't working at all. Worked yesterday with my other blogs, so don't know why this one is being cranky. Anyone got any help? I can't even get the workaround above to work, as the insert image thing shows up blank most of the time too.
okello
Member
Posted 3 years ago #

Batty, people, batty. I'm losing hours of my life to this problem. What gives? The message from the moderators from two months ago saying "not all problems can be solved. Patience." is not comforting me right now. I've tried the fixes in the sticky. Nada.
okello
Member
Posted 3 years ago #

A-HA! I finally solved this one. I installed 2 blogs yesterday, and one was working fine, the other was not. Same files, same host, same brand-new install that requires drag and drop, so there's not much room for error. But one was working (could add photos to posts) and one was not.

Figured out: the one that was working had an admin page set up as:
http://www.ADDONDOMAIN.com/wp-login.php

while the one that was broken was set-up as
http://www.MAINDOMAIN.com/ADDONDOMAINFOLDERNAME/wp-login.php

If I login to the broken one using the http://www.ADDONDOMAIN.com structure, all is right in the world again.

Ahhhh.
pcskibum
Member
Posted 3 years ago #

Has anyone resolved this problem? I never had any trouble with images, but I upgraded to 2.7 today and now can't attach an image to a post.

I have no trouble uploading images into the Media Library. They all upload and I save them with titles, captions and descriptions.

But then when I try to insert an image into a post it doesn't work. It's just like previous people described:

When editing a post I put my cursor where the image should go, then click the icon for Add an Image (next to the Upload/Insert label).

Then I select Gallery, and Show the desired image. I pick the alignment (doesn't matter which I pick) and size (I've tried both full size and the thumbnail).

After pressing "Insert into Post" the window goes blank. It still says "Add an Image" in the title bar. Nothing is inserted into the post.

One thing I noticed however, is that when I look at the Media Library now the image I'm working on has been "Attached to" the proper post. Not sure what that means, but I'd really like to get it into the post properly.

Any ideas?
dtrimble
Member
Posted 3 years ago #

Someone help - please!

This is an old thread, before the 2.7 release, so I'm hoping someone may have discovered a cure in the past six months.

No matter how I insert an image into my blog ("From Computer", "From URL", "Gallery", or "Media Library"), the "Add an Image" window generates a blank screen when I click the button to insert the image. The only inconsistency is that through it's "From URL" page, the insert button does nothing. The other pages generate a blank.

This is driving me nuts. I'm using a clean install of WordPress 2.7. I'm hosting at Pair Networks (www.pair.com). I have WordPress installed on multiple domains, all configured the same (WordPress in the root; no subfolder). The problem is 100% consistent across all domains/installs, as well as on Safari and Firefox under Mac OS X 10.5.5, and Internet Explorer 6 and FireFox under Windows XP Pro. All domains, all platforms, all browsers.

At this point in time, I am completely, 100% unable to insert an image into a blog post using WordPress. This is a major freakin issue and I can't believe it's taken so long to be resolved.

Am I missing something? None of the solutions have worked for me.

Dan
dtrimble
Member
Posted 3 years ago #

Correction: the only way I can do this is to manually type in the HTML code and bypass the visual editor entirely.

What in the heck am I doing wrong??
fredmiller
Member
Posted 3 years ago #

I've been waiting and waiting for an answer, also.

I'm running OSX and have tried all the above and more.

Doesn't anyone from WordPress monitor this?
neovita
Member
Posted 3 years ago #

I have this problem now on 5 of my blogs. The issue first emerged in 2.5 and continued. At first I thought it was a problem with 1&1 but now I have it on HostMonster in WP2.7 too.
homebodyblogger
Member
Posted 3 years ago #

i'm still having the same issue with uploading my images. i want to launch my blog this month, but... i've read many threads and there seems to be no resolution to this problem yet
homebodyblogger
Member
Posted 3 years ago #

this is the site that i am redirected to when i try to upload images in 2.7, http://swiftphp.com/blog/index.php. when i upload, it acts as if it is crunching and processing my upload, but instead i am redirected to the link above. i am supposed to be able to alter and edit my image information, but that is not the case, please help!
brandtmarke
Member
Posted 3 years ago #

I had the same Problem with the "Add Image" Button in the Media Libary Popup - I couldUpload images, add Title, description, etc... but when I tried to insert themn into the post theres only a blank screen ...

the problem was: there where not all files of the WordPress installation uploaded to the Server; some Javascript files where missing.

I compared the directory on my Server with a clean WP Installation on my local machine (with gould old Total Commander), uploaded the missing files via Web FTP interface of my hosting (everytime i´ll tried to upload them via FileZilla it failed ?) and voils - it works ...

so check out if there are ALL WP files on your server, maybe that could be the problem ...
neovita
Member
Posted 3 years ago #

@brandtmarke Thanks for the tip. I re-uploaded every file and uploaded the JS folder twice. No change. I still get the White Screen of Death every time I try to insert an image.
melissasue
Member
Posted 3 years ago #

So the new dashboard has the quick post thing and when I click *that* and insert into the post, it'll work. But I can't click from within the page or post screen. Because then there's no cute pop up, only a new page and then when I try that, I get the blank screen.

I may cry. I'm not sure.
neovita
Member
Posted 3 years ago #

Has anyone filled out a support ticket on the White Screen of Death? Do the WP Gurus even know about it?
neovita
Member
Posted 3 years ago #

Here is a fix that has worked for several people
http://wordpress.org/support/topic/166082?replies=8#post-734561

The single tab fix did not work for me but it may help you.

I have opened a ticket on this issue. If you can help us trouble shoot this bug check it out http://trac.wordpress.org/ticket/8806
Andrew Ozz
WordPress Dev
Posted 3 years ago #

@neovita can you try this: download new WordPress zip, unzip it with 7zip or similar (if on Windows), then delete wp-admin and wp-includes and upload fresh copies preferably with different FTP program.

It is unlikely but still possible that something went wrong while upgrading, like some files were corrupted while unzipping, etc.
stephenbaugh
Member
Posted 3 years ago #

Hi. I think I have tracked this problem down to the comment luv pluggin. Certainly was for us. Deactivate and problem is resolved. I have created a movie on my blog so the developers can see the issue.

Look under the geek section of my blog

Cheers
Stephen

http://www.stephenbaugh.com/blog
stephenbaugh
Member
Posted 3 years ago #

Sorry, I sent that comment from my iPhone.

Here is the link

http://www.stephenbaugh.com/blog/2009/01/wordpress-27-image-upload-issue/

I should also say, I love the "Comment Luv" pluggin so this is not meant to be a "slap", just a "heads up". They do a great job.

It's also possible something is interfering with their code, but deactivating did resolve the issue for me, so I thought I would share with you.

Cheers
Stephen
neovita
Member
Posted 3 years ago #

Thanks Steven.

I tied wordpress with no plugins activated and still got the White Screen of Death.

Sigh.

This seems to be the problem with a thousand causes.
marketingd
Member
Posted 3 years ago #

I'm having same problem. No plugins installed. Do get white screen and nothing happends. White screen of death.
blogElectronica.com
Member
Posted 3 years ago #

Hi,

well, I had the same problem. The problem was that in:

Settings > General > WordPress address i had:

http://www.blogElectronica.com

Then I changed the address typing:

http://www.blogelectronica.com (without capital letters)

and then it works fine

I hope help you.

Bye
Saurus
Member
Posted 3 years ago #

Doesn't anyone from WordPress monitor this?

As has been stated numerous times ... NO - this forum is NOT monitored by the WP development team. This is a USER SUPPORTED forum by volunteers who have gained familiarity with various aspects of WP, CSS, HTML, PHP what have you.
conanh
Member
Posted 3 years ago #

neovita,

I see in the support ticket you opened they asked for the JS errors you're getting.

Since I can't post to that ticket (or can't figure out how), here's mine:

uncaught exception: [Exception... "Component returned failure code: 0x80004005 (NS_ERROR_FAILURE) [nsIDOMNSHTMLTextAreaElement.selectionStart]" nsresult: "0x80004005 (NS_ERROR_FAILURE)" location: "JS frame :: http://my.website.org/blog/wp-includes/js/quicktags.js?ver=20081210 :: edInsertContent :: line 349" data: no]
conanh
Member
Posted 3 years ago #

I found out where my problem was: the Editor Monkey plugin. Once I disabled that and switched back to WP's visual editor (which took waaaay too long to figure out for various reasons), everything's been peachy.

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