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"Insert Hyperlink" popup is blank (4 posts)

  1. Razican
    Member
    Posted 1 year ago #

    Hello, I had installed WP 2.9.2 and I decided to update to 3.0.0. It was all great but the "Insert hyperlink" pop-up. The problem is that when I click on the button, it appears a blank pop-up, with nothing inside.

    How can I fix it?

  2. Razican
    Member
    Posted 1 year ago #

    Thank you for your support but I would like a reply.

  3. esmi
    Theme Diva & Forum Moderator
    Posted 1 year ago #

    Have you tried:

    - deactivating all plugins to see if this resolves the problem? If this works, re-activate the plugins one by one until you find the problematic plugin(s).

    - switching to the default theme to rule out any theme-specific problems?

    - resetting the plugins folder by FTP or phpMyAdmin? Sometimes, an apparently inactive plugin can still cause problems.

    - re-uploading the wp-admin and wp-includes folders from a fresh download of WordPress?

    - increasing the available memory?
    http://wordpress.org/support/topic/253495#post-1017842

  4. Razican
    Member
    Posted 1 year ago #

    I downloaded a fresh copy of WP and uploaded it. It worked, thanks!

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