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[resolved] Initial subscription signup email not working (3 posts)

  1. SusanNH
    Member
    Posted 10 months ago #

    I've recently installed jetpack. I'm trying to use the subscription piece, but it isn't working. The screen looks as expected, accepts the email and says an email was sent, but the email is never received. What do I need to change so that the emails are working and my subscribers can sign up successfully? (My site is sending emails ok because I get comments and other test emails fine.)

  2. WPyogi
    Volunteer Moderator
    Posted 10 months ago #

    You can ask JetPack support team here:

    http://wordpress.org/support/plugin/jetpack

    Including a link to your site will help them help you faster.

  3. SusanNH
    Member
    Posted 10 months ago #

    Thanks! I'll contact them.

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