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Incompatible Archive. PCLZIP_ERR_BAD_FORMAT (-10) : Unable to find End of Centra (20 posts)

  1. Coach Karl Ruegg
    Member
    Posted 2 years ago #

    Sorry for beating a dead horse here, but I found a lot of info on this topic, (too much) and the suggestions that I found don't really seem to provide a clear solution. It's try this, or maybe that, works for some but not for others. Maybe I haven't found the correct answer here in the forum (yet) but I have been searching and trying DIY for 2 days and just can't make it work. Where can I find the latest and greatest solution to this issue? Please help.
    I am getting the same error on 3 different blogs but for different plugins: "Incompatible Archive. PCLZIP_ERR_BAD_FORMAT (-10) : Unable to find End of Central Dir Record signature"
    Plenty of disk space, all are 3.2.1, tried FTP and that isn't even working anymore, all three are hosted on aplus.net and their tech support says it's a WP issue that they can't help me with.

  2. esmi
    Forum Moderator
    Posted 2 years ago #

    Have you tried just downloading the plugins to your computer, unpacking the archive and then uploading the plugin's folder to wp-content/plugins?

  3. Coach Karl Ruegg
    Member
    Posted 2 years ago #

    Thank you for your reply Esmi...
    Yes. I did and used FileZilla to do this. This used to work fine, but now the plugins don't even show up as not active to be activated. I think it might be a permission issue. So I changed all file permissions to 644 and all folders to 755. And am still getting the error message:
    "Incompatible Archive. PCLZIP_ERR_BAD_FORMAT (-10) : Unable to find End of Central Dir Record signature"
    Any ideas?

  4. esmi
    Forum Moderator
    Posted 2 years ago #

    Does this happen with all plugins? Or just specific ones?

  5. Coach Karl Ruegg
    Member
    Posted 2 years ago #

    This only seems to be a problem with the blogs that are hosted with Aplus.Net. The ones on Host Gator are fine.
    Tried to install 4 plugins yesterday and this is the outcome:

    ['Log' moderated as per the Forum Rules. Please use the pastebin]

  6. esmi
    Forum Moderator
    Posted 2 years ago #

    Then it looks like this is a hosting issue. Try contacting your hosts about it.

  7. Coach Karl Ruegg
    Member
    Posted 2 years ago #

    I did and they said it is a WP issue...

  8. esmi
    Forum Moderator
    Posted 2 years ago #

    It isn't. It's a host problem. When you upload the plugins by FTP. are you uploading the zips or the extracted plugin folder?

  9. Coach Karl Ruegg
    Member
    Posted 2 years ago #

    I have tried both ways. FTP with FileZilla and Zip from WP Admin.

  10. esmi
    Forum Moderator
    Posted 2 years ago #

    When you upload the plugins by FTP, are you uploading the zips or the extracted plugin folder?

  11. Coach Karl Ruegg
    Member
    Posted 2 years ago #

    With FTP I upload the extracted folders and files.

  12. esmi
    Forum Moderator
    Posted 2 years ago #

    And you're still getting "Incompatible Archive. PCLZIP_ERR_BAD_FORMAT" messages? That makes no sense if there are no zips in there.

  13. Coach Karl Ruegg
    Member
    Posted 2 years ago #

    No. After using the FTP, the plugins don't show in the WP admin to be activated.
    I have been digging deeper and have found that some of the permissions are not 755 for folders or 644 for files.
    Will change them to "default" values and try again.
    Do you think this will help?

  14. esmi
    Forum Moderator
    Posted 2 years ago #

    It could well do. Inappropriate permissions could seriously screw up a site.

  15. Coach Karl Ruegg
    Member
    Posted 2 years ago #

    OK Esmi, I will change the permissions to 755 and 644, then try again and get back with you. Thank you for your support!

  16. Coach Karl Ruegg
    Member
    Posted 2 years ago #

    I have been able to get a few of the plugins to work by changing the file and folder permissions, so this is probably part of the issue.
    Now working with some of the plugin developers to resolve the remaining zip and missing header issues.
    Thank you for your help...
    Stay tuned.

  17. Coach Karl Ruegg
    Member
    Posted 2 years ago #

    Ok, here is the status. Out of the 1 plugin (WP Security Scan 3.0.7) that I have been trying to install on 12 different blogs for some reason 7 are up and running, but 5 are still causing the "Incompatible Archive. PCLZIP_ERR_BAD_FORMAT (-10) : Unable to find End of Central Dir Record signature" error. I don't know why the other 7 are working and these 5 aren't. When I unpack the zip to desktop and upload with FileZilla to the plugins folder the plugin doesn't show up in the plugin list as deactivated to be activated. The zip issue wouldn't be such a pain if I could get the FTP install to work...

  18. Coach Karl Ruegg
    Member
    Posted 2 years ago #

    Update. I finally got Aplus.net to take a closer look and they repaired the changes I had made for the file permissions. Next I will try to install the plugins and themes again to see if the repairs helped. Stay tuned.

  19. Coach Karl Ruegg
    Member
    Posted 2 years ago #

    Yes! Success. Things are starting to normalize. Still having issues installing Themes. WP will delete most of the files and folders, but then gives an error message that it can't install new theme because old theme couldn't be completely removed. Using FTP the old theme folder is still there. After deleting that folder it is possible to install the new theme.

  20. esmi
    Forum Moderator
    Posted 2 years ago #

    That sounds like you still have a folder ownership issue - which, again, is something that your hosts would have to fix.

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