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imPress plugin downloaded, FATAL ERROR, locked out of WP site (5 posts)

  1. availablecarpetcare
    Member
    Posted 1 year ago #

    Downloaded imPress plugin, attempting to find a good presentation slide maker. After download, recieve this error when attempting to get anywhere in WP or my site.

    http://www.AvailbleCarpetCare.com

    Cannot even see the site now..

    Error message:

    "Fatal error: Cannot redeclare vimeo_shortcode() (previously declared in /home4/richardh/public_html/wp-content/plugins/wp-js-impress/inc/shortcode.php:230) in /home4/richardh/public_html/wp-content/plugins/jetpack/modules/shortcodes/vimeo.php on line 78"

    I am pretty tech/computer savy but don't know what to do or what this means. Explination and steps needed to advise me on how to get back to my plugins page and unistall/delete imPress plugin.

    Have noticed in comments it is most likely conflicting with JetPack?

  2. esmi
    Forum Moderator
    Posted 1 year ago #

    Two of your plugins are conflicting. FTP into your site (or whatever file management application your host provides) & delete the wp-content/plugins/wp-js-impress folder.

  3. availablecarpetcare
    Member
    Posted 1 year ago #

    I dont believe I have anything set up. I cant get to the wordpress dashboard or anything.

    BUSINESS WEBSITE EMERGENCY ASSISTANCE NEEDED

  4. WPyogi
    Volunteer Moderator
    Posted 1 year ago #

    Read again what esmi posted - you will need to use FTP (or other file manager your host uses) to deactivate this plugin:

    plugins/wp-js-impress

    Ask your host if you don't know how to access files on the server - via FTP or other method. Then find the plugins folder:

    wordpress
       wp-content
           plugins
              wp-js-impress

    BUSINESS WEBSITE EMERGENCY ASSISTANCE NEEDED

    Posting in all caps is considered yelling - please do not do that here.

    Also, these are free, volunteer forums - so if you need more help, you may want to hire someone - http://jobs.wordpress.net/

  5. WPyogi
    Volunteer Moderator
    Posted 1 year ago #

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