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Images not loading (18 posts)

  1. kcervoni
    Member
    Posted 9 months ago #

    Last night images were not loading or partially loading to a gallery. I updated to the latest version, checked the images themselves, deactivated plugins, checked that the upload path wp-content/upLoads is correct and the box checked for organizing into months etc is checked. I am at a complete loss and would appreciate help. I am not a programmer and have no clue where to go from here. Thanks

  2. WPyogi
    Volunteer Moderator
    Posted 9 months ago #

    Without seeing your site, no way to offer much help :).

  3. kcervoni
    Member
    Posted 9 months ago #

    Sorry, it's http://www.keracervoniphotography.com. I'm trying to make a new post with images, so I don't have an example since I can't create the new post.

  4. WPyogi
    Volunteer Moderator
    Posted 9 months ago #

    Have you tried deactivating ALL your plugins and switching to the default twentythirteen theme to see if it's a theme issue?

  5. kcervoni
    Member
    Posted 9 months ago #

    I did deactivate all of the plugins, but I was afraid to switch the theme for fear of losing everything. Do I activate the twentythirteen theme and save it? If I do can I go back to what I had?

  6. WPyogi
    Volunteer Moderator
    Posted 9 months ago #

    Yes, you can switch from one theme to another - it's standard troubleshooting and theme settings are saved in the database.

  7. kcervoni
    Member
    Posted 9 months ago #

    Thank you for your help. I switched and tried the upload. I thought I was in business, it uploaded two of four images then just stopped...again. :/

  8. kcervoni
    Member
    Posted 9 months ago #

  9. esmi
    Forum Moderator
    Posted 9 months ago #

    We cannot see Posts or Pages in your site's admin area/preview.

  10. kcervoni
    Member
    Posted 9 months ago #

    Oh, ok. I was just trying to show the screen. Basically, it never finished the upload.

  11. kcervoni
    Member
    Posted 9 months ago #

    What are my options if no one is able to help in the forum? My need for a website is dependent on the ability to upload images, as many as 40 into a gallery for client viewing. I'm not even sure there is a way to contact anyone in order to cancel this website and change companies.

  12. esmi
    Forum Moderator
    Posted 9 months ago #

    How large are these images?

  13. kcervoni
    Member
    Posted 9 months ago #

    They are about 857 px x 1200 px , 72 dpi

  14. kcervoni
    Member
    Posted 9 months ago #

    I should add that today I was able to change the images in the top header slide show with no problem.

  15. esmi
    Forum Moderator
    Posted 9 months ago #

    Try checking your site's error logs for messages. Your hosts should be able to help you accessing your site's error logs.

  16. kcervoni
    Member
    Posted 9 months ago #

    You are on to something. I have no clue what it means except that it seems to be some corrupt Jpeg data. I'm not sure, I I export from LR always the same way.

    Here is what it says on the error log

    home2/ottomoto/projects/nume/releases/20121111192110/lib/util/extend_string.rb:58: warning: encoding option is ignored - U

    [16-Sep-2013 14:09:29] PHP Warning: imagecreatefromjpeg() [function.imagecreatefromjpeg]: '/home2/keracerv/public_html/wp-content/upLoads/p4/images/masthead_image7_1379340569.jpg' is not a valid JPEG file in /home2/keracerv/public_html/wp-content/themes/prophoto4/classes/class.gd.php on line 56
    [16-Sep-2013 14:09:29] PHP Warning: imagecopyresampled(): supplied argument is not a valid Image resource in /home2/keracerv/public_html/wp-content/themes/prophoto4/classes/gdModify.php on line 197

  17. esmi
    Forum Moderator
    Posted 9 months ago #

    You need to contact your hosts about this with a full copy of those error messages. This looks like a server issue.

  18. kcervoni
    Member
    Posted 9 months ago #

    Thank you very much, I will.

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