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Images not loading (10 posts)

  1. Leigh Harrington
    Member
    Posted 2 years ago #

    I can upload pics from my PC although unlike before the thumbnail doesnt automatically appear, When I click 'show' it appears but when I click' insert in post' I get a pop up mesage saying 'add an image' but the rest is blank and nothing uploads. Any ideas?

  2. esmi
    Forum Moderator
    Posted 2 years ago #

    Have you tried:

    - deactivating all plugins to see if this resolves the problem. If this works, re-activate the plugins one by one until you find the problematic plugin(s).

    - switching to the Twenty Eleven theme to rule out any theme-specific problems.

    - resetting the plugins folder by FTP or PhpMyAdmin. Sometimes, an apparently inactive plugin can still cause problems.

    - re-uploading the wp-admin and wp-includes folders from a fresh download of WordPress.

  3. Leigh Harrington
    Member
    Posted 2 years ago #

    Oh god, I dont even really know whata plug in is!!! My 'webmaster' showed me how to do it and now doesnt answer emails.

  4. esmi
    Forum Moderator
    Posted 2 years ago #

    I'm really sorry but unless you start learning how to do some of this stuff yourself, you'll need to consider hiring someone else to carry it out for you.

  5. Leigh Harrington
    Member
    Posted 2 years ago #

    yes, well I paid someone to set up a site for me, helping when it doesnt work doesnt seem to be part of the package! When I clicked on the plug ins page this is what i got

    Akismet checks your comments against the Akismet web service to see if they look like spam or not. You need a WordPress.com API key to use it. You can review the spam it catches under "Comments." To show off your Akismet stats just put <?php akismet_counter(); ?> in your template. See also: WP Stats plugin.

    Activate | Edit | Delete

    Version 2.2.7 | By Matt Mullenweg | Visit plugin site

    Hello Dolly

    This is not just a plugin, it symbolizes the hope and enthusiasm of an entire generation summed up in two words sung most famously by Louis Armstrong: Hello, Dolly. When activated you will randomly see a lyric from Hello, Dolly in the upper right of your admin screen on every page.

    Activate | Edit | Delete

    Version 1.5.1 | By Matt Mullenweg | Visit plugin site

    Lightbox 2

    Used to overlay images on the current page. Lightbox JS v2.2 by Lokesh Dhakar. Now with better regular expressions, courtesy of Michael Tyson!

    Deactivate | Edit

    Version 2.9.2 | By Rupert Morris | Visit plugin site

    WP-ContactForm

    WP Contact Form is a drop in form for users to contact you. It can be implemented on a page or a post.

    Deactivate | Edit

    Version 1.5.1.1 | By Ryan Duff, Peter Westwood | Visit plugin site

  6. esmi
    Forum Moderator
    Posted 2 years ago #

    There are people who offer WP troubleshooting services if you need that. In the meantime, deactivate every one of your active plugins.

  7. Matthew Gedeon
    Member
    Posted 2 years ago #

    Try deactivating Lightbox 2.

  8. Leigh Harrington
    Member
    Posted 2 years ago #

    I tried that Matthew but still nothing, its not even as if I am getting an error message, just a blank pop up with Add an image on the top left

  9. Matthew Gedeon
    Member
    Posted 2 years ago #

    Are you sure you want to be your own webmaster? You can save money, but if it takes you away from something else, it's not really saving you money and can result in a headache.
    If you have decided that this is something you must do, then first you want to switch to the twenty ten theme(under "appearances", "themes" then test. If it works, you've got an old theme that will either need to be update, or you'll need to choose a different one. If that doesn't fix the problem, you'll need to download and figure out how to use an ftp client. FTP could be thought of as the back door to a site, vs the front door of logging into WordPress. As it's a very powerful tool, you don't want to share your login credentials with anyone you don't trust explicitly. Never even consider posting them on the internet. You can contact your host to have them help you find your login credentials, or read their help file on ftp. You'll probably want to use filezilla as it's the most popular client. Here's instructions for use. Us the credentials from the host, and follow the instructions esmi linked to for resetting the plugins folder(ftp method, not the phpmyadmin method). DO NOT DELETE ANYTHING! Only rename that folder. So long as you don't go deleting stuff, you're safe enough with ftp, but you could incapacitate your site by deleting files haphazardly. Follow instructions carefully, or hire a professional. It shouldn't take long for a pro to get to the bottom of the problem.

  10. Leigh Harrington
    Member
    Posted 2 years ago #

    Thanks for the advice, I downloaded some software that cleaned the PC and autobacked up my files and then updated WordPress and now it works. I didnt want to have to pay someone again, it was £500 for the website but offering support wasn't his forte!

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