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Easy Media Gallery - The Best Gallery & Photo Album Plugin
[resolved] Image Thumbnails..the thumbnail strikes back (3 posts)

  1. VcElder
    Member
    Posted 1 year ago #

    Hello,
    Unfortunately, this is another "my thumbnails are not working" post.
    Link: http://www.kathy-leo.com/gallery/video-gallery/

    I ran phpinfo and ensured GD library functionality, you can check that at
    http://www.kathy-leo.com/info.php

    I also created the cache folder, modified it with 755 and 777.

    I also made the recommended changes to the .htaccess file, these are the changes made:
    <IfModule mod_security.c>
    # Turn off mod_security filtering.
    SecFilterEngine Off
    SecFilterScanPOST Off
    </IfModule>

    I also disabled all plugins except easy media to rule out plugin conflict.

    Thanks for taking a look.

    http://wordpress.org/extend/plugins/easy-media-gallery/

  2. GhozyLab
    Member
    Plugin Author

    Posted 1 year ago #

    Hi,

    Please submit support request here :

    http://ghozylab.com/contactus/

    and provide me your wordpress username and pass...thanks

  3. VcElder
    Member
    Posted 1 year ago #

    Great support over the weekend. Gratitude.

    The issue ended up being the thumbnail was too small that I had uploaded.
    The thumbnail I used was 196X28 it needs to be much larger.
    a thumbnail was uploaded, it worked.

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