Image Issues with Themeforest

  • Kerry-Ann

    (@kerry-ann-1)


    9 years, 10 months ago

    Every time I try to upload a new header image into my Themeforest WP site it seems to resize itself automatically and cut off 50% of the image. I have tried to read the documentation but getting nowhere.

    I size the image to the actual size it needs to be and I assumed what I assigned it across it would automatically put it in the right place.

    Can someone give me any clues as to what I need to do please.

    (BTW I am a WP idiot so please be gentle!)

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  • Dave Naylor

    (@wpranger)

    9 years, 10 months ago

    Unfortunately, commercial themes as supplied on ThemeForest aren’t available for scrutiny by forum volunteers here. It’s one of the reasons such themes aren’t supported in these forums. You need to submit a support request to the people from whom you purchased the theme. Support usually comes bundled with your payment.

Viewing 1 replies (of 1 total)
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