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Image gallery: images no longer load on click (5 posts)

  1. suemcc
    Member
    Posted 1 year ago #

    I recently upgraded to WP3.5.1 but otherwise have not changed my photography site. Before the upgrade, clicking on an image in one of the image gallery pages would cause a new window to appear with a larger image, then I could scroll though the entire slideshow. Now my image gallery pages look fine, but when I click on an image to enlarge it and start the slideshow, there is no response. Help! How can I fix this?
    Thank you,
    Susan

  2. WPyogi
    Volunteer Moderator
    Posted 1 year ago #

    Have you gone through the troubleshooting steps in this thread:

    http://wordpress.org/support/forum/how-to-and-troubleshooting

    What theme are you using?

  3. suemcc
    Member
    Posted 1 year ago #

    Dear WPyogi, thank you for your response. I did try deactivating all my plugins - no effect. I am using Photocrati Theme version 4.3. (I am not super-experienced with WordPress so was hoping this might be a common problem; many of the troubleshooting steps were quite confusing to me, but I will try tonight to go through them all one by one.)

  4. WPyogi
    Volunteer Moderator
    Posted 1 year ago #

    You should also check with Photocrati -- as they do provide support for their themes -- and we don't support commercial themes.

  5. suemcc
    Member
    Posted 1 year ago #

    Problem solved, although I honestly have no idea how... Thank you WPyogi for your quick responses!

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