WordPress.org

1. allansjackson
   Member
   Posted 1 year ago #

   I have posted here twice and nobody has been able to provide a solution. Is there any way of kicking a support request upstairs to the developers?

   I have a WP installation which doesn't allow me admin access. ** I have refreshed the installation, disabled all the plugins and switched themes to 2010.

   The database is working because two other blogs are working off of it.

   Now, only the main blog page is showing and split posts do not.

   The error message I get:
   Warning: require_once(ABSPATHwp-admin/includes/bookmark.php) [function.require-once]: failed to open stream: No such file or directory in /usr/www/users/allanj/fn/wp-admin/admin.php on line 10

   Fatal error: require_once() [function.require]: Failed opening required 'ABSPATHwp-admin/includes/bookmark.php' (include_path='.:/usr/share/php:/usr/share/pear') in /usr/www/users/allanj/fn/wp-admin/admin.php on line 10

2. DaisyMariposa
   Member
   Posted 1 year ago #

   Allan,

   It would probably be a good idea for you to post the URL of your site.

   Anyone who helps you will need that information.

3. allansjackson
   Member
   Posted 1 year ago #

   Sorry all, my mistake. It's http://allanjackson.co.za/fn/ and its hosted at Hetzner in Germany.

4. elfin
   Moderator
   Posted 1 year ago #

   it's usually better to stick to the one thread.

   Have you reinstalled WordPress?

   What do you mean my split posts?

   and where do you see those errors?

   I'd also suggest resetting up your permalinks.

5. DaisyMariposa
   Member
   Posted 1 year ago #

   Allan,

   I just went to your site. None of the links at the top of the "home" page are working. They all appear to be broken.

   Is this the problem to which you're referring?

6. MegaToon TV
   Member
   Posted 1 year ago #

   Hi there,

   Make sure that all your wordpress files(wp-admin, wp-contents) are inside the /fn/ directory. But when I went to your site, the links got some error. Maybe you installed in somewhere, maybe inside another directory?

   Also make sure that your WordPress address (URL) in the setting is correct.

7. allansjackson
   Member
   Posted 1 year ago #

   @ Rich: By split posts I meant that the story which are not shown in full on the home page, but ones with a 'read more' link to the whole story on another page.

   @ Daisy: The links on the home page are disabled as a result of my shutting down all in the plugins, in case one of them was causing the problem.

   Freelance: The blog has worked in the past but broke a month or two ago. I'm pretty sure that everything is in the right place but I am now trying to refresh the installation again. I suppose something could have garbled on the last re-install.

8. allansjackson
   Member
   Posted 1 year ago #

   A new WordPress installation has been uploaded but the problem persists.

   Is there any way of escalating this matter to the developers?

9. esmi
   Theme Diva & Forum Moderator
   Posted 1 year ago #

   Is there any way of escalating this matter to the developers?

   No. WordPress is free software and there is no support beyond this forum.

10. thisisedie
    Member
    Posted 1 year ago #

    No there isn't. All help at this forum comes from volunteers.

    What happens when you try to log into admin?

11. elfin
    Moderator
    Posted 1 year ago #

    providing it isn't too long, can you post a copy of your htaccess file.

    Plus I'll ask again, where are you seeing these errors?

12. elfin
    Moderator
    Posted 1 year ago #

    Ok so I found the errors.

    have you moved the site at all?
    have you moved the wp-admin directory?

13. allansjackson
    Member
    Posted 1 year ago #

    thisisedie: When Ihit this page I get an error: http://allanjackson.co.za/fn/wp-admin/

    Rich: WP-admin is still in the same place. I'm not that familiar with Linux hosting but I assume the .htaccess should be in the site root. I have FTP access and don't see it there. Any hints about where else to look.

14. elfin
    Moderator
    Posted 1 year ago #

    I'll ask again: have you moved the site at all?

    and if there isn't an htaccess file, that will explain why the posts can't be found. But are you viewing all files? (some FTP clients hide htaccess files)

15. allansjackson
    Member
    Posted 1 year ago #

    Rich. No, I haven't moved the site at all. It worked fine for a long time and suddenly didn't. I can't put my finger on what might have triggered it, but there was no move. There was no change of theme until after the trouble began. I did also switch off all plugins.

    I'm using FileZilla but, when you mentioned it, I checked and Blade doesn't show an htaccess file either.

    The odd thing is that I can still post with Windows Live Writer so there is some glimmer of life in there somewhere.

16. elfin
    Moderator
    Posted 1 year ago #

    create a .htaccess file and upload it to the /fn directory. i think the following is correct:
    

    # BEGIN WordPress
    <IfModule mod_rewrite.c>
    RewriteEngine On
    RewriteBase /fn/
    RewriteRule ^index\.php$ - [L]
    RewriteCond %{REQUEST_FILENAME} !-f
    RewriteCond %{REQUEST_FILENAME} !-d
    RewriteRule . /wpbeta/index.php [L]
    </IfModule>
    
    # END WordPress

17. allansjackson
    Member
    Posted 1 year ago #

    Rich: Uploading that file has created a change. I now get the following when hitting the admin.php page, or any other page in the fn folder:

    Internal Server Error
    The server encountered an internal error or misconfiguration and was unable to complete your request.
    Please contact the server administrator, webmaster@allanjackson.co.za and inform them of the time the error occurred, and anything you might have done that may have caused the error.
    More information about this error may be available in the server error log.

18. elfin
    Moderator
    Posted 1 year ago #

    sorry, I missed a bit, try this.
    

    # BEGIN WordPress
    <IfModule mod_rewrite.c>
    RewriteEngine On
    RewriteBase /fn/
    RewriteRule ^index\.php$ - [L]
    RewriteCond %{REQUEST_FILENAME} !-f
    RewriteCond %{REQUEST_FILENAME} !-d
    RewriteRule . /fn/index.php [L]
    </IfModule>
    
    # END WordPress

19. allansjackson
    Member
    Posted 1 year ago #

    Rick: Thanks, have done and uploaded. There has been an improvement in that the server error has been eliminated and the read more links on the home page now work, but the abspath error message is back on the admin page.

    if it helps, I have run a php script page in the wp-admin folder and it gives the following as the path:

    /usr/www/users/allanj/fn/wp-admin

    In fact, if you look at the bookmark file that error message says is missing, it's actually there:
    http://allanjackson.co.za/fn/wp-admin/includes/bookmark.php

20. allansjackson
    Member
    Posted 1 year ago #

    Rick: Thanks, have done and uploaded. There has been an improvement in that the server error has been eliminated and the read more links on the home page now work, but the abspath error message is back on the admin page.

    if it helps, I have run a php script page in the wp-admin folder and it gives the following as the path:

    /usr/www/users/allanj/fn/wp-admin

    In fact, if you look at the bookmark file that error message says is missing, it's actually there:
    http://allanjackson.co.za/fn/wp-admin/includes/bookmark.php

21. elfin
    Moderator
    Posted 1 year ago #

    Can you run this from a temp php script within the wp-admin directory:
    echo dirname(dirname(__FILE__));

    Does that match '/usr/www/users/allanj/' ?

22. allansjackson
    Member
    Posted 1 year ago #

    I get '/usr/www/users/allanj/fn' from the script you sent. Don't know why it doesn't show the wp-admin folder too, seeing that the script is running in that folder...

23. Reuben Gunday
    Member
    Posted 1 year ago #

    @allan
    Please check if you have these lines in your wp-config.php file
    

    if ( !defined('ABSPATH') )
    	define('ABSPATH', dirname(__FILE__) . '/');

24. allansjackson
    Member
    Posted 1 year ago #

    @Rich: replacing the .htaccess has resulted in page links coming alive and full posts being displayed. Thanks there.

    @Reuben:

    I do seem to have those lines right at the bottom and another reference to abspath and wp-settings.php. Could there be an issue there perhaps?

    From wp-config:

    /** Absolute path to the WordPress directory. */
    if ( !defined('ABSPATH') )
    define('ABSPATH', dirname(__FILE__) . '/');

    /** Sets up WordPress vars and included files. */
    require_once(ABSPATH . 'wp-settings.php');

    Will be ffline for a while at work. Will check here later.

25. Reuben Gunday
    Member
    Posted 1 year ago #

    in wp-settings.php
    at line 120 change this
    

    require( ABSPATH . WPINC . '/bookmark.php' );

    to
    

    //require( ABSPATH . WPINC . '/bookmark.php' );

    and see if the admin panel loads.

    <b>Edit:</b> Not wp-settings.php but in wp-admin/includes/admin.php( line 10 )

26. MegaToon TV
    Member
    Posted 1 year ago #

    Hi again,

    It might be some missing files when you upgraded your wordpress. This happens usually when you upload the files and suddenly your connection stops.

    Before, I encountered a client with a lot of missing files of his wordpress site. Of course missing files could me error from everywhere. I did not reinstall wordpress coz the database is there I just uploaded all the wordpress files and updated the wp-config.php with the same database that has been used before and it went back to normal, except for a few missing images.

    So its either you manually check the missing files. Or you could delete the database and create a new one. This link I found will give you a guide on how to do this:
    http://www.tipsandtricks-hq.com/how-to-uninstall-and-reinstall-wordpress-245

27. allansjackson
    Member
    Posted 1 year ago #

    @Reuben: I don't find a line like that in my in my includes/admin.php file. What I've got is:

    /** WordPress Bookmark Administration API */
    require_once(ABSPATH . 'wp-admin/includes/bookmark.php');

    @Freelance: Thanks for the link. My thought is that, if all these attempts fail, is to import the posts and pages into a blog at WordPress.com burn and reinstall WordPress on my domain, and re-import the content.

28. MegaToon TV
    Member
    Posted 1 year ago #

    Hi Allan,

    Yes that is good too, before you delete the database. You export the posts and save it to your PC, you don't need to add it in wordpress.com.

    goodluck

29. allansjackson
    Member
    Posted 1 year ago #

    @Freelance: I can't export from inside WordPress but I have access to the hosts dbase control panel. Do you know if I can I import posts from the database once saved on my PC, if there's more than one blog stored in it? There are three in fact.

30. MegaToon TV
    Member
    Posted 1 year ago #

    I think you can.. Check the database name in wp_config.php, of the blog having problem. The database name is what this blog is using. If you go to php myadmin, on the left side, you will see the database names... Anyway here is a link to further guide you in the process:
    http://codex.wordpress.org/Backing_Up_Your_Database

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