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If I change theme all the wordpress pages go blank (2 posts)

  1. jes_af
    Member
    Posted 1 year ago #

    I have just loaded installed wordpress through my web host - Domainz, from their list provided. The automated update failed, and won't work. But the program me still works, until I try activating a different theme, at which point everything goes blank. the page I'm on - Installing Theme - is fine, but if I preview, or navigate away from Installing Theme to Posts, or Add, Page or Your Profile or anything, they're all blank. If I try to go back to change the theme back to the wordpress standard that page is blank too. The only way I found around this was to deinstall wordpress and start over. Now it's done it again.

    Before I start over for a third time, has anyone any suggestion about why this is happening and how I can not have it continue to happen?

    Many thanks, jess

  2. NuBlue-Hosting
    Member
    Posted 1 year ago #

    Hi Jess,

    A blank page can indicate some sort of php error. It is a good idea to check your hosting error logs (in the major hosting panels cpanel/plesk these should be viewable from the panel) for the time frame you switched the theme in. The error_log should give you more information about the cause of the white screen problem. If you are able to post the error_log for your site for the time frame you switched the theme. Your host may be able to provide this to you on request if you can't access it from your hosting panel.

    Hope that helps.

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