IE9 issue (I have searched and tested before posting!)

  • dawesinnz

    (@dawesinnz)


    11 years, 8 months ago

    Hi guys,

    I run http://www.dawes.co.nz and have a template that is a few years old, but functional. Only in IE9 do I get this behaviour and using compatibility mode is a temp fix – however that’s not good enough for my readers.

    Whenever my contact form is clicked, or other parts, the background goes black and can’t see the content. I have consulted the mighty internet, added stuff like:

    <meta http-equiv=”X-UA-Compatible” content=”IE=8″> to the header – no difference.

    <?xml version=”1.0″ encoding=”UTF-8″> as the very 1st line, broke the site

    Can anyone offer any advice of where to go next please? I have searched and tried everything to date to force compatibility mode but it doesn’t seem to make a difference.

    Help me Obiwan – you’re my only hope!
    Mike

Viewing 15 replies - 1 through 15 (of 15 total)
  • esmi

    (@esmi)

    11 years, 8 months ago

    Have you tried:

    – deactivating all plugins to see if this resolves the problem. If this works, re-activate the plugins one by one until you find the problematic plugin(s).

    – switching to the Twenty Eleven theme to rule out any theme-specific problems.

    – resetting the plugins folder by FTP or PhpMyAdmin. Sometimes, an apparently inactive plugin can still cause problems.

    Thread Starter dawesinnz

    (@dawesinnz)

    11 years, 8 months ago

    Yes I have, the behaviour is indicative of the lightbox plugin, when you click a photo for example it would show the image and darken the background, but it’s on every click of stuff and I can’t see anywhere to disable lightbox or equivalent.

    Cheers

    Andrew Nevins

    (@anevins)

    WCLDN 2018 Contributor | Volunteer support

    11 years, 8 months ago

    Only in IE9 do I get this behaviour and using compatibility mode

    Which version of Internet Explorer are you replicating in compatibility mode?

    esmi

    (@esmi)

    11 years, 8 months ago

    Try deleting the lightbox plugin.

    Thread Starter dawesinnz

    (@dawesinnz)

    11 years, 8 months ago

    Sorry to confirm

    If I use IE9, I get the fault
    If I use IE9 and click the Compatibility mode button I don’t.
    It works in Chrome
    It works in FF
    Don’t have Safari but presume ok

    Andrew Nevins

    (@anevins)

    WCLDN 2018 Contributor | Volunteer support

    11 years, 8 months ago

    I’m using IE9 and this darkened background also occurs when clicking elsewhere on the page.

    Thread Starter dawesinnz

    (@dawesinnz)

    11 years, 8 months ago

    I don’t seem to have a lightbox plugin to delete, either in the console or the dir on server – if it’s bundled in the template I have no idea how to uncouple it

    Thread Starter dawesinnz

    (@dawesinnz)

    11 years, 8 months ago

    Andrew, but if you hit the little broken page button it works after reloading yeah?

    Andrew Nevins

    (@anevins)

    WCLDN 2018 Contributor | Volunteer support

    11 years, 8 months ago

    Yes Dawesinnz,
    But there is clearly a serious issue and success in compatibility mode should not defer this.

    esmi

    (@esmi)

    11 years, 8 months ago

    Try switching to the Twenty Eleven theme to confirm that it’s a theme-specific problem.

    Thread Starter dawesinnz

    (@dawesinnz)

    11 years, 8 months ago

    If I switch, when I switch back will my widgets and sidebar content just come back or does it all have to be reset?

    esmi

    (@esmi)

    11 years, 8 months ago

    Your theme’s settings and widgets will have been retained in your database. They should activate immediately as soon as you switch back to the old theme.

    Thread Starter dawesinnz

    (@dawesinnz)

    11 years, 8 months ago

    Think I have fixed it – Took out the line:

    <link rel=”stylesheet” type=”text/css” href=”<?php bloginfo(‘template_url’); ?>/assets/css/lightbox.css” />

    From header and works ok, tested on pages and all displaying ok.

    Took a backup of the file just inacse.

    Thanks for taking the time to assist

    Mike

    Andrew Nevins

    (@anevins)

    WCLDN 2018 Contributor | Volunteer support

    11 years, 8 months ago

    Your lightbox may no longer work where once was necessary.

    Thread Starter dawesinnz

    (@dawesinnz)

    11 years, 8 months ago

    That’s fine, I didn’t like that feature anyway

Viewing 15 replies - 1 through 15 (of 15 total)
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