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[resolved] Idiot question - encryption key (5 posts)

  1. Siobh
    Member
    Posted 1 year ago #

    So, er, how do I get my encryption key in order to download my backup?
    My WP site is corrupted so I only get fatal error messages when I try to access anything except the front page.

    http://wordpress.org/extend/plugins/wponlinebackup/

  2. Online Backup
    Member
    Plugin Author

    Posted 1 year ago #

    Hi Siobh,

    You should have it written down from when you set it. If not, there is nothing we can do.
    Files encrypted end in ".enc" so if your file is ".zip" it's not encrypted and you don't need to worry about any keys.

    Jason.

  3. Siobh
    Member
    Posted 1 year ago #

    Hi Jason,
    Thank you so much for your reply.
    Is the encryption like a regular password that I chose? And am I allowed different attempts to put it in?

  4. Siobh
    Member
    Posted 1 year ago #

    Yay! I got it. Thank you. Now to try and work out how to get the zip files onto my http://ftp... !

  5. Online Backup
    Member
    Plugin Author

    Posted 1 year ago #

    No problem! It's something you set when setting up our plugin. No there's unlimited attempts so it won't lock the file or anything if you get it wrong.

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