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[resolved] [closed] I really want to like it, but (26 posts)

  1. gfendle
    Member
    Posted 3 years ago #

    I didn't get past the back-end on this one, sadly. It's very hard work and some of the default settings are just wrong. The 1000px width, for example. Doesn't make any sense to me.

    It's clear the author has put an almost inordinate amount of work into this, but there needs to be some direction, I think. Often, when we work in isolation on personal projects, we lose sight of what is best for the users in favour of executing the myriad ideas we have bouncing around our heads.

    The back end is, well, really hard work, if I'm being polite. Appreciate that the WordPress admin menu bar cab be collapsed, but even then there still too much horizontal scrolling. Floating confirmation dialogues are little more than a distraction, and I defy anyone other than the author himself to know with great confidence their way around the back end. There's simply too much to memorise.

    It's is, however, a fantastic body of work. With some considerable time spent on IA, it could be absolutely stunning.

  2. Actually a whole UI (not IA, it's called UI) overhaul was done recently, with a lot of testing and reporting from users, just like you and me.

    The 1000px width, for example.

    There's no 1000px width. I can shrink mine down to 500 without any serious loss of usability.You can click on 'screen settings' and switch to 1-column and shrink it even more.

    Thousands of people navigate the backend without any issues. Just give it a bit of time.

  3. gfendle
    Member
    Posted 3 years ago #

    Actually, it's called IA. User interface needs top-down work. That's information architecture to improve the UI and the UX. With correct and well documented IA in the first place, UI overhauls shouldn't be required. However, I'm not here to argue semantics. But thanks for trying.

    As for the assertion about the width, I beg to differ. The default install introduces horizontal scrolling in a 1024 x 768 browser window.

    Thousands of people? That's probably a little strong, don't you think?

  4. Thousands of people? That's probably a little strong, don't you think?

    Nope: http://wordpress.org/download/counter/ Also everyone who uses WordPress.com.

    Thousands is probably a gross understatement :)

    The default install introduces horizontal scrolling in a 1024 x 768 browser window.

    Not on any install I've seen (and I've been doing this a while). With two columns, I get to 800px width before a horizontal scrollbar shows up.

  5. gfendle
    Member
    Posted 3 years ago #

    Tags on feedback posts are important, I find. Particularly for context. My original comment was tagged for a good reason.

  6. Sayontan Sinha
    Member
    Posted 3 years ago #

    @gfendle,

    Actually, it's called IA. User interface needs top-down work. That's information architecture to improve the UI and the UX. With correct and well documented IA in the first place, UI overhauls shouldn't be required. However, I'm not here to argue semantics. But thanks for trying.

    The information architecture is pretty good (it has been from the start), which makes it easy to extend the theme. The reason for the UI overhaul was a change in requirements from the theme review team and not a decision made on a whim by the author - every theme has to go through a review process and this theme is a lot older than the review team, hence big changes required by the review team for some reason generally necessitate UI redesigns. This is not the only theme affected by changing requirements: a lot of other featured themes face the effects.

    It's clear the author has put an almost inordinate amount of work into this, but there needs to be some direction, I think. Often, when we work in isolation on personal projects, we lose sight of what is best for the users in favour of executing the myriad ideas we have bouncing around our heads.

    There is a support forum with more than 15,000 posts - this has neither been directionless work nor has it been a "work in isolation on personal projects" for almost a year and a half now.

    Floating confirmation dialogues are little more than a distraction, and I defy anyone other than the author himself to know with great confidence their way around the back end. There's simply too much to memorise.

    The user base runs to more than a few thousand (the weekly downloads are upwards of 5000+ for most weeks, and the number of active sites with the theme probably run into 7 figures), and there are quite a few people who are pretty well versed with the back-end: not just the author. Also, quite literally thousands of users haven't had issues with the 1000px width, and for those who did, the theme doesn't lock you in at that width.

    Most options and the way you see the UI are a result of user-feedback, so the design is pretty consistent with what most users want. Users do provide occasional feedback on the support forum for how they would like the back-end to be structured, and you are welcome to pitch in there with what you think is wrong.

    Regarding the floating "save box", there is a plan to reduce it to a smaller button on the side, which would still be floating. Mind you - this earlier was a single row of buttons at the bottom/top of each page and that just didn't work because of the large number of options on each page: you would just keep scrolling endlessly to save changes.

  7. onursafak
    Member
    Posted 3 years ago #

    strange, which platform / browser are you using?

    I too never seen it that wide on popular Windows browsers, but I don't use the Mac platform.

    I find the backend very well structured and designed. It could be more ajaxified perhaps with some additions / optimizations over here and there, however to me it's better than most CMS backends in overall.

    Btw, this is an open source project, which means there are a lot of poeople over the world working on this, not a single author. And it's likely there are more than 'thousands' of users, when we consider blogging is very popular these days, and WordPress may be the most popular blogging software.

    Edit:
    Oh, a similar reply from 'Sayontan Sinha' came while I was writing this =)

  8. Sayontan Sinha
    Member
    Posted 3 years ago #

    @onursafak,
    I believe, from the tag of this post, that the OP's criticism is directed against Suffusion, not WordPress in general.

  9. onursafak
    Member
    Posted 3 years ago #

    Oops! Sorry about that gfendle! =) I didn't know the theme so I thought the keywords you mentioned were about the platform / the browser and were removed by someone.

    I think subjects should be stated in titles / posts, and keywords should only be used for search indexing. Also the platform should be mentioned when necessary.

    @Sayontan Sinha : Thanks for noticing =)

  10. No tags were removed by the mods that I can tell.

    Does the backend of suffusion change WordPress that much? I would be surprised to hear that, since most themes leave the admin engine alone in so far as design goes. They add panels, sure, but they don't redo the whole backend, in my experience.

  11. Sayontan Sinha
    Member
    Posted 3 years ago #

    @Ipstenu,
    You are right in your assumption that Suffusion doesn't redo the backend. It is just that Suffusion's options panel is fixed width at 1024px, so unless you minimize the sidebar you will have issues on smaller monitors. The OP's problem is not all about the backend, though - the reference to 1000px is the default width of the theme front end (which can be pretty easily set through theme options to anything else you wish, really).

  12. gfendle
    Member
    Posted 3 years ago #

    @Ipstenu

    Does the backend of suffusion change WordPress that much?

    I didn't once imply it did. I think you jumped the gun somewhat, like others here.

  13. gfendle
    Member
    Posted 3 years ago #

    @Sayontan Sinha

    It is just that Suffusion's options panel is fixed width at 1024px, so unless you minimize the sidebar you will have issues on smaller monitors.

    No, not smaller monitors. Browser windows. I don't know any web developers that work in full screen browser windows all day long. All four of my browsers are set to open at a particular window size.

    the reference to 1000px is the default width of the theme front end (which can be pretty easily set through theme options to anything else you wish, really).

    I didn't imply it couldn't be changed. I said it didn't make sense that it was set to that width in the first place.

  14. gfendle
    Member
    Posted 3 years ago #

    @Sayontan Sinha

    There is a support forum with more than 15,000 posts - this has neither been directionless work nor has it been a "work in isolation on personal projects" for almost a year and a half now.

    I suspect that our interpretations of 'direction' might be at odds here.

    However, I'm not here to argue the toss with anyone, I posted my feedback. I am somewhat surprised that given the outstanding work on functionality, that more work hasn't been applied to the admin interface or that it hasn't been raised as an issue more often.

    Also, quite literally thousands of users haven't had issues with the 1000px width, and for those who did, the theme doesn't lock you in at that width.

    Just because people don't complain about something, that doesn't mean it's right in the first place. Microsoft relied on that for years. :)

    Most options and the way you see the UI are a result of user-feedback, so the design is pretty consistent with what most users want.

    As I've said, I'm a little surprised that users don't have issues with it, but no matter.

    I came here looking for something to help me with a project that involves 20 new WordPress web sites. I appreciate that the functionality is all there, but having to do five or more sites (at least) before I work my way around the backend isn't an option. First impressions count for a lot.

    Thanks for taking the time to reply, much appreciated. It was probably the sort of response I expected.

  15. jaumesala
    Member
    Posted 3 years ago #

    I wached the image link you sended, and I think, that the problem you have with the 1000px it's more from Suffusion that from WordPress.

    Maybe you could send them an email showing what's happening in him Suffusion page options.

    Just a suggestion.

  16. gfendle
    Member
    Posted 3 years ago #

    @jaumesala

    I wached the image link you sended, and I think, that the problem you have with the 1000px it's more from Suffusion that from WordPress.

    The image I posted is the options page from suffusion. The 1000px comment is borne from my comment that the default page with for the theme is set to 1000px.

  17. jaumesala
    Member
    Posted 3 years ago #

    Sorry I don't understand, what is default page with from the theme?

    My English it's not fluent enough

  18. gfendle - Just as an FYI, next time make sure you specify in the TITLE or the first paragraph that your problem is in a THEME. A tag is sufficient for many things, but clarity is worth a lot too. Nothing in your first post says 'When I use the Suffusion theme, the WordPress back end is unusable.' which would have helped a lot ;)

    I've never used that theme. But yes, I totally agree with your statement that the Suffusion theme makes the WordPress back end kind of crazy.

  19. gfendle
    Member
    Posted 3 years ago #

    @Ipstenu

    Just as an FYI, next time make sure you specify in the TITLE or the first paragraph that your problem is in a THEME.

    Indeed, thank you. Duly noted and a lesson learned on my part.

  20. gfendle
    Member
    Posted 3 years ago #

    @jaumesala

    Sorry I don't understand, what is default page with from the theme?

    It's not you, it's me, as we say here in the UK.

    It was my shocking writing that made it unclear, sorry. It should read: "The 1000px comment is borne from my comment that the default page width for the theme is set to 1000px."

  21. Nah, it's both. To revise my 'how many people use suffusion' statement, hundreds :) And for everynoe who's still confused, we're talking about this:

    http://wordpress.org/extend/themes/suffusion

    Okay.

    Having skimmed his site, he doesn't actually seem to troll HERE very often. This is totally permitted. If you want the AUTHOR to see this, post it on his forums: http://www.aquoid.com/forum/

    Hopefully he'll say something useful!

  22. gfendle
    Member
    Posted 3 years ago #

    Well, I've pretty much got the answers I wanted and I seem to be a voice in the wilderness here, so I'm unlikely to be investing a great deal more time in this.

    Functionally I think it's a great body of work, but with the current superb state of WordPress time invested in drawing a line under (and rationalising existing bugs) that functionality and investing more time in improving the UI for the theme admin would greatly increase exposure and take up. But it's not my theme. I came only to offer feedback.

    With that done, I can move on. :)

  23. Well, I've pretty much got the answers I wanted and I seem to be a voice in the wilderness here, so I'm unlikely to be investing a great deal more time in this.

    I'd still take the time to tell the THEME AUTHOR about this. You will remain a voice in the wilderness if you don't stop at the grove I've directed you too :)

    Again. This is not a WORDPRESS bug, it's a THEME bug. As such, no one HERE can really help you (unless we fork the theme, which anyone can do, as it's GPL). You need to shout at the right folks if you want to be heard.

    Get what I'm saying? You're in the wrong forest. You need to speak up here http://www.aquoid.com/forum/ if you want to be heard past 'Oh yeah, you're right, that does suck.'

  24. gfendle
    Member
    Posted 3 years ago #

    @Ipstenu

    This is not a WORDPRESS bug, it's a THEME bug.

    Er, no. I never logged it as a bug, did I? It was feedback tagged to the theme, and it's been noted by the appropriate person and I've taken on board their comments, which is why it's now tagged as resolved.

  25. onursafak
    Member
    Posted 3 years ago #

    FYI guys, Sayontan Sinha in this thread is the theme author.

    Wrong place? Kinda, but the author got the feedback anyway, and stated they are taking feedbacks into consideration, so yes, I think the thread did work.

  26. esmi
    Forum Moderator
    Posted 3 years ago #

    Closing topic. Please direct any Suffusion requests to http://www.aquoid.com/forum or use the Themes forum and ensure that you tag your post with the theme's name.

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