WordPress.org

1. znichols1981
   Member
   Posted 2 years ago #

   Okay, so let's try this again.

   I need help. I need Plugins. I upgraded my account to wordpress.org (a domain) about two weeks ago. I was not aware of Plugins then, and I wasn't aware that I should be granted access to them after my upgrade.

   Hence, the problem.

   I realize that nobody with a wordpress.com account has Plugins. I know this. That is not my situation. My situation is that, despite my paid account upgrade to a domain, I am yet missing functions from my administration panel. Can anybody tell me why/ how this might have happened, and how I may resolve it, without cancelling my account? I would really appreciate it. Really. I'm at the end of my rope, here.

2. batrachoid
   Member
   Posted 2 years ago #

   When you say that you have "upgraded" to wordpress.org, do you mean that you have your own site on your own domain and have installed wordpress?

   Your wordpress.com account remains even after you've created another site with your own downloaded version of wordpress; it doesn't change at all, as far as I know.

3. drubarlow
   Member
   Posted 2 years ago #

   WordPress.org requires the installation of .php index files to your web host (Bluehost.com in my case). From there, plug ins are downloaded and dropped into specific directories with an ftp uploader of some sort (Filezilla in my case).

   It sounds to me like you've signed up for a WordPress.org account, but your installation is far from complete. Then again, I'm no expert. Good luck.

4. znichols1981
   Member
   Posted 2 years ago #

   Okay, so either a) this has to do with the fact that my domain doesn't swap to godaddy.com for another, like, 60 days, or

   b) I have not yet installed all of the proper files? Where are these files, and how could I have possibly missed that part of the process??

5. znichols1981
   Member
   Posted 2 years ago #

   ps...thanks for responding, bc I am soooooo flippin' frustrated at this point, I don't even know what to do with myself. Plus, I think it's more than just the Plugins tab I'm missing...I have no way of uploading files onto my dashboard or anything! I hate this...I absolutely hate this so much...

   When you say that you have "upgraded" to wordpress.org, do you mean that you have your own site on your own domain and have installed wordpress?

   Yes, that is what I mean. But now it seems possible that I didn't download everything? Ughh...this process should be more intuitive for sub-par techies (like me)... lol (not funny, actually...I wish I wasn't so dumb about this stuff).

6. Shane G.
   Member
   Posted 2 years ago #

   Hi,

   You can install plugin either from wordpress admin panel or via ftp to your blog directory/wp-contents/plugins folder. After that activate it from wordpress admin panel.

   You can access wordpress blog admin panel at here:

   blog installed directory/wp-login.php

   Thanks,

   Shane G.

7. znichols1981
   Member
   Posted 2 years ago #

   You can install plugin either from wordpress admin panel or via ftp to your blog directory/wp-contents/plugins folder. After that activate it from wordpress admin panel.

   You can access wordpress blog admin panel at here:

   blog installed directory/wp-login.php

   I appreciate you trying to help, and I certainly don't mean to be rude, but I honestly have no idea how to do that---or even what you're talking about, really.

   And was that last bit meant to be a link? Cuz it didn't show up as one for me...I think one of the major issues, here is that I need to know PHP's are...I'm sorry if I'm an ignoramous about all this!

8. batrachoid
   Member
   Posted 2 years ago #

   A url might help.

9. znichols1981
   Member
   Posted 2 years ago #

   http://specieshanginthebalance.com

10. znichols1981
    Member
    Posted 2 years ago #

    sorry i didn't realize you would need that...

11. batrachoid
    Member
    Posted 2 years ago #

    I see you're still getting the "parked" page. Did you install wordpress following the directions here?

12. znichols1981
    Member
    Posted 2 years ago #

    Is it still parked now?

13. batrachoid
    Member
    Posted 2 years ago #

    When I click on the link you provided, I see the page you mentioned elsewhere, "This page is parked free, courtesy of Automattic."

    znichols, feel free to email me at temp@quicksilverspider.com if you'd like.

14. znichols1981
    Member
    Posted 2 years ago #

    Thanks for the offer, and I might just take you up on it, if installing Windows Web Platformer doesn't work. Although, it's troubling that I my site is parked all of a sudden. That happened to me the other day, too, and then it went away. I donno...i am very close to giving up on this whole thing, i think...

15. Chris_K
    Member
    Posted 2 years ago #

    dunno what windows web "platformer" will do for you, but first you need to get DNS sorted out. You need to get your domain name pointed to your new host.

    Right now (as I type this) you're displaying your WordPress.com blog at that URL.

16. znichols1981
    Member
    Posted 2 years ago #

    I really don't know what Platformer will do for me, either...I was just trying to follow the detailed directions and recommendations, and crossing my fingers all the time that something will give.

    And yes, awesome, you are an admin? Super!

    Ok. I need to sort out my DNS. That's fine, but in what way? I mean, I know that I can access it at the domain, but do i configure it there? Parked, forwarded, what?

    I am sorry if I sound annoyed (and clearly I am either unusually stupid, or else this is an unusual problem I'm having with my site). It's prolly my fault that everything in so ef-ed up, but I really want to resolve this NOW. I'm tired of wasting so much time trying to use something I payed for (although I understand that I am supposed to have some technical knowledge, but if i knew it would be an outright quagmire of tech expertise, I would have thought twice before I upgraded my account).

    Thanks. Please help?

17. Chris_K
    Member
    Posted 2 years ago #

    And yes, awesome, you are an admin? Super!

    Yep, I'm real good at dealing with spam and other backend duties at a forum. And I volunteer. I'm patient. But that doesn't make me omniscient :-)

    Your new host can help you get DNS squared away -- after all, you're paying them, right? ;-) Your "specieshanginthebalance.com" domain name needs to point to your new host, not wordpress.com.

    See, right now the DNS records for your domain name are pointed to wordpress.com servers. (see here) That'll need to be updated to point to your new host's servers (your new host will provide you those addresses.)

    I know it isn't the all-inclusive answer you're after, but hopefully it gets you headed in the right direction. :-)

18. batrachoid
    Member
    Posted 2 years ago #

    I'm afraid you may be confused about a few things. WordPress is free to use on your own site, it's open-source.

    If you upgraded anything at your blog on wordpress.com, it would not affect anything you have on your site if it's hosted on another server.

    It seems that either, A) You have directed the domain name you purchased to your wordpress.com blog and haven't changed it so that it points toward your stand alone site, or B) You upgraded your wordpress.com blog to include some premium features but haven't set up your own separate site.

19. znichols1981
    Member
    Posted 2 years ago #

    batrachoid---you are right, and let me just say:

    Okay, so either a) this has to do with the fact that my domain doesn't swap to godaddy.com for another, like, 60 days, or

    I don't normally like to quote myself, but in this case, I believe it makes sense. So, I was right, also. I must wait for the 60 day period to transfer my domain? Is that it? And, by the way, is that NORMAL?!?! Because if so, then that is the worst thing I have ever heard, and it should be made explicitly clear, before users proceed with the transition process. Maybe this isn't a wordpress issue (It's certainly not your fault, and perhaps better to take it up with godaddy), but users should at least be forewarned that two months will go by, before they can do anything meaningful with their site!

    Chris K (Mr. Backend Duties...lol), thanks for your assistance, even if solving these kinds of problems isn't necessarily your expertise. Actually, you were quite helpful! So, no worries, we can just pretend you are one of the geeks who (I still need) to come to my rescue. ; ) Yeah! Everybody wins!

    Wait...except me, cuz my stupid idiot website still doesn't work.

    Oh, well. If anybody finds anything I said useful towards finding me a better solution, sweeeeeeeeet. If not, I'm not surprised. I should have known this would happen to me (oh, and boo-hoo, right?).

    I are a sad panda... : (

20. batrachoid
    Member
    Posted 2 years ago #

    Who told you that it would take 60 days to redirect your domain?

    I have a feeling you may still be mixed up about where your domain is pointing and why.

21. znichols1981
    Member
    Posted 2 years ago #

    Who told you that it would take 60 days to redirect your domain?

    Godaddy. They told me. In an email. Wanna see it?

    Dear Azora Nichols,

    You recently purchased a domain name registrar transfer for:
    SPECIESHANGINTHEBALANCE.COM

    However, the domain was registered on 07-Apr-10. Domain
    names may not be transferred until after the first 60 days of
    the initial registration.

    We will keep your transfer active and process it on 06-Jun-10.
    We will email the administrative contact at that time for
    their approval to proceed.

    Current Administrative Contact Email:

    Please DO NOT try to re-order the transfer. If you need
    additional assistance, contact us at (480) 505-8877 or
    email us at support@godaddy.com. We're here 24
    hours a day, 7 days a week.

    Sincerely,
    GoDaddy.com, Inc.

    So, what the hell? Are they hustling me, or something?

22. znichols1981
    Member
    Posted 2 years ago #

    By the way, wordpress sees it as a .com, too. So that's that. I am mystified.

    Hi,

    You're not bugging us at all. We're here to answer questions.

    The plugins section isn't actually available for WordPress.com blogs (even if you purchase a custom domain). The ability to upload plugins is a feature only available for WordPress blogs that have been setup using the open source software from WordPress.org on a separate web hosting account.
    http://support.wordpress.com/plugins/

    Check out this help page to learn more about the differences between WordPress.com and WordPress.org:
    http://support.wordpress.com/com-vs-org/

    That's it. I wanna kill myself. This is awful....

    (ps. I obviously don't want to kill myself... I was exaggerating).

23. batrachoid
    Member
    Posted 2 years ago #

    I don't know how to break this to you but that email is in regards to transferring ownership of a registered domain.

    GoDaddy has always had a knack for misunderstanding, at least in the few instances I've dealt with them.

    What you want is to redirect your domain.

24. znichols1981
    Member
    Posted 2 years ago #

    Oh, bloody hell...I knew I would have to get on the horn with someone. I wonder if I can stop these shennanegans via the internet. But (surprise, surprise) they either don't have online customer service, or they make this service so obscure, it's nearly impossible to find on their site.

    Okay. Case closed. This is their fault, or my fault, or nobody's fault, but it's certainly no longer wordpress's fault. Good enough. I'll take it up with the proper authorities, then.

    You have been MOST helpful, batrachoid. What would I have done, without your advice and knowledge? I would still be spinning my wheels, downloading all sorts of files to my computer unnecessarily, and screaming at my screen, "Why?? Why won't you just work??!! This is ridiculous!!"

    I thank you. No more yelling. = )

Topic Closed

This topic has been closed to new replies.