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I just downloaded 3.3.1 and now my site wont work. how can i go back (27 posts)

  1. rjjones1224
    Member
    Posted 1 year ago #

    I just downloaded 3.3.1 and now my site wont work. how can i go back to the older version. or is there a solution to this? now i cant upload pictures to my post and my admin widget sidebar is frozen

  2. Unless you've made a full file and database backup and know how to restore it, then moving back could be difficult.

    What's the error message you are getting if any? And have you tried switching to the Twenty Eleven theme and deactivating all of your plugins?

  3. Pedanticus
    Member
    Posted 1 year ago #

    Hi Jan
    I am having this issue with two sites that i have upgraded to the latest version. They are still showing but the backend just disappears completely when I upgrade.

    Is there a fix for this yet or will I have to copy a previous version of WordPress across to fix it?

    I can't access the dashboard so it is impossible to reset the template etc.

    Any thoughts?

    Thanks
    Hayley

  4. esmi
    Theme Diva & Forum Moderator
    Posted 1 year ago #

    @Pedanticus: It is impolite to interrupt another poster's thread with a question of your own. Please post your own topic.

  5. rjjones1224
    Member
    Posted 1 year ago #

    i have not made a full backup and i dont know how to do it. so am i just stuck with this version? i cant even upload new post. and my widgets are not accessible to me.

  6. esmi
    Theme Diva & Forum Moderator
    Posted 1 year ago #

    Try:
    - switching to the Twenty Eleven theme by renaming your current theme's folder in wp-content/themes and adding "-old" to the end of the folder name using FTP or whatever file management application your host provides.

    - resetting the plugins folder by FTP or phpMyAdmin.

    - re-uploading all files & folders - except the wp-content folder - from a fresh download of WordPress.

  7. rjjones1224
    Member
    Posted 1 year ago #

    wow.. i will try that.. but im afraid to lose all of my content. will my content be safe if i switch from the theme i have to twenty eleven

  8. esmi
    Theme Diva & Forum Moderator
    Posted 1 year ago #

    Yes - perfectly safe in your database.

  9. rjjones1224
    Member
    Posted 1 year ago #

    ok .. i will try it now... please b on stand by

  10. rjjones1224
    Member
    Posted 1 year ago #

    i did it and got this.....

    Warning: require_once(/home/rjjones/public_html/wp-admin//wp-includes/load.php) [function.require-once]: failed to open stream: Not a directory in /home/rjjones/public_html/wp-admin/wp-load.php on line 46

    Fatal error: require_once() [function.require]: Failed opening required '/home/rjjones/public_html/wp-admin//wp-includes/load.php' (include_path='.:/usr/lib/php:/usr/local/lib/php') in /home/rjjones/public_html/wp-admin/wp-load.php on line 46

  11. esmi
    Theme Diva & Forum Moderator
    Posted 1 year ago #

    Looks like you missed some files. Delete the wp-admin & wp-includes folders and then re-upload the fresh copies.

  12. rjjones1224
    Member
    Posted 1 year ago #

    one by one? ok. im still trying...stay with me.. give me a sec

  13. rjjones1224
    Member
    Posted 1 year ago #

    still the same message.... now i cant even log in my admin

  14. esmi
    Theme Diva & Forum Moderator
    Posted 1 year ago #

    I'm sorry but it sounds like you either didn't use a fresh download of WP, you had the bad luck to download a corrupted version (in which case, try another download) or you're not uploading all of the files & folders.

  15. rjjones1224
    Member
    Posted 1 year ago #

    i left out the wp admin and the wp includes folders. but it still wont work.. im in my file manager and uploading them one by one

  16. rjjones1224
    Member
    Posted 1 year ago #

    are u still there?

  17. Sure, but it's unclear: did you re-upload all of the WordPress files including wp-admin and wp-includes?

    Don't leave them or any of the files out, upload all the files and directories from the extracted zip file on top of anything that's there already.

    http://wordpress.org/latest.zip

    Edit: Oh, and please don't bump.

  18. rjjones1224
    Member
    Posted 1 year ago #

    yes i have.. after i did it wrong the first time. i just tried to upload the entire file in my cpanel. i went to the upload tab, then uploaded the file.

    P.S. what u mean by dont bump?

  19. rjjones1224
    Member
    Posted 1 year ago #

    i clicked on the link you provided.. compressed the folder into a zip file. uploaded it in my cpanel. and it still says error.

  20. esmi
    Theme Diva & Forum Moderator
    Posted 1 year ago #

    compressed the folder into a zip file

    Uh? No - you need to unpack the downloaded archive and upload all files & folders - except the wp-content folder - to your site via FTP or cPanel's File Manager.

  21. kmessinger
    Volunteer Moderator
    Posted 1 year ago #

  22. rjjones1224
    Member
    Posted 1 year ago #

    do i do this one by one after i unpack the file? ive done it and i still get the error message... if i can get this fixed i just will not upgrade to other versions.. is there way i can skype and share my screen with a moderator? ive been trying to fix this all last night and all day today..

  23. esmi
    Theme Diva & Forum Moderator
    Posted 1 year ago #

    The op has three other threads going, all more or less about problems after install 3.3.1.

    All other duplicate topics closed or deleted.

    @rjjones1224: You have been warned about posting duplicate topics already. If you continue to post multiple new topics on the same subject, we will have no option but to moderate all of your future posts.

    The op is using the http://www.magpress.com/index.php?s=infoma theme.

    Ugh! Nasty spammy theme.

    @rjjones1224: Switch to the Twenty Eleven theme by renaming the wp-content/themes/informa folder to informa-old using FTP or whatever file management application your host provides.

  24. rjjones1224
    Member
    Posted 1 year ago #

    after i saw what you said the first time i didnt start any new topics.. didnt know i was doing anything wrong... just trying to fix this issue...

  25. esmi
    Theme Diva & Forum Moderator
    Posted 1 year ago #

    I am not going to argue with you over this. http://wordpress.org/support/topic/cant-log-into-my-admin-331-destroyed-my-life-1 was started only 3 hours ago and I have personally deleted more than 1 new topic that you started today.

  26. rjjones1224
    Member
    Posted 1 year ago #

    im not trying to argue with you... my focus is on fixing this problem.. i appreciate you helping me...

  27. esmi
    Theme Diva & Forum Moderator
    Posted 1 year ago #

    Have you switched to the Twenty Eleven theme yet?

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