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I have no admin toolbar. (77 posts)

  1. kristinachilds
    Member
    Posted 1 year ago #

    tcideas0, you can't simply change the plugin folder name to deactivate them. That will cause your plugins to be "missing" and if wordpress can't find /plugins/index.php it will confuse the admin panel. You need to be able to actually deactivate the plugins to get the plugin data disengaged. Also, ALL your themes need to be set to the default (2011) to see if it's a theme conflict.

    I am not in any way soliciting credentials, esmi. He asked if I could look at it and I said if he is comfortable with that I am willing to help. I do this for a living and would never ask someone to turn their servers over to me, nor would I allow anyone to ever post login credentials or any other sort of contact info on a public forum.

    I am still willing to try and help without being able to see code, but if he really doesn't understand how to get to theme files or deactivate things manually, he'll probably need someone to look on his behalf.

  2. kristinachilds
    Member
    Posted 1 year ago #

    tcideas0, can you take a screen shot of your plugins folder?

  3. esmi
    Forum Moderator
    Posted 1 year ago #

    you can't simply change the plugin folder name to deactivate them

    Yes, you can - for all but the most vampiric plugins. See resetting the plugins folder. In especially bad cases, a Phpmyadmin reset may also be needed.

    He asked if I could look at it

    Then I would suggest that the OP hires someone to carry out the work on his behalf.

    I do this for a living

    You are far from the only professional around here. And most of us appreciate the potential danger in handing out admin access to a random stranger on a public forum. For that reason (amongst others). we do not encourage taking support issues off the forum except in cases where a poster is looking for commercial services.

  4. esmi
    Forum Moderator
    Posted 1 year ago #

    @tcideas0: Can you use FTP? Or whatever file management application your host provides? I would strongly advice you to learn to use FTP if you intend to run a successful multisite WordPress install. It's the kind of skill that every site owner should have.

  5. kristinachilds
    Member
    Posted 1 year ago #

    You are far from the only professional around here.

    I never said otherwise, I was just trying to say I appreciate the risk in doing so. However, as a professional, if someone asks for my help I am inclined to give it.

    At any rate, I don't want to argue about this. I am just trying to help someone who doesn't know what they are doing gain a little knowledge.

    @tcideas0: I've clearly offended the natives so I'll bow out of this thread. If you can't find any help, feel free to contact me directly. You have my email address in your user database, or I can also be found online fairly easily.

    good luck.

  6. tcideas0
    Member
    Posted 1 year ago #

    Thank you kristinachilds.

    Esmi, I have used cPanel which I believe is the FTP for Purely Hosting. I ahve had to use it to add plugins because I have no add new plugin option in my dashboard of WP. I have learned a lot and will continue to add to my knowledge. I am going to copy all my posts to MSWord so I won't loose them. I will reset all 5 themes to 2011. What about the permissions question? Could that be my problem?

  7. tcideas0
    Member
    Posted 1 year ago #

    esmi, I have copied all my posts (just in case). I changed all 5 themes to 2011. I deactivated all plugins in WP. In myphpadmin, the value of active_plugins in a:0:{}. I still have no add new plugin option. My use role is administrator. Perhaps my confusion about the adm bar is because I have not used an version of WP earlier than 3.4.2. From what I read the adm bar is combined in the navigation bar on the left. With all the plugins deactivated, I see no actions I cannot take except the options under theme. I can customize and everything else but the "options" button is grayed out. Since I can't select options, I'm not getting the forbidden message. Am I now at the point where I need to take you last suggestion (- re-uploading all files & folders - except the wp-content folder - from a fresh download of WordPress. Make sure that you delete the old copies of files & folder before uploading the new ones.) I'm still wondering about the permissions value in my cPanel. Does that make any difference?

  8. tcideas0
    Member
    Posted 1 year ago #

    esmi, have I lost you? Is there anyone who can help me with this problem?

  9. dwnmedia sarl
    Member
    Posted 1 year ago #

    Do a printscreen and upload it on http://www.speedyshare.com/ or something to share in this forum to view what is the problem

    An image is better than 1000words to explain the pb

  10. tcideas0
    Member
    Posted 1 year ago #

    I have tried dragging the screen shot into this box but that doesn't work. Unless I can email it to you, I can post it as a new post on my website at http://www.ideas-from-toni.biz.

  11. tcideas0
    Member
    Posted 1 year ago #

    OK I went to speedyshare. http://speedy.sh/sAGWC/Untitled.png
    Did I do it right?

  12. tcideas0
    Member
    Posted 1 year ago #

    I don't subscribe to speedyshare. I tried the links it gave but they take me to the website but what then?

  13. dwnmedia sarl
    Member
    Posted 1 year ago #

    try to install a plugin like "user-role-editor" and try to activate the permissions for one new role or one by default

    Have you tried to create a new user with admin rights and to login with this user ?

  14. tcideas0
    Member
    Posted 1 year ago #

    No one has suggested that yet. I am trying to sent the screen shot to WP and have it ready to send to this post. Do I use the forum link?

  15. dwnmedia sarl
    Member
    Posted 1 year ago #

    Could you try to access to this page :

    wp-admin/plugin-install.php?tab=dashboard

  16. dwnmedia sarl
    Member
    Posted 1 year ago #

    I have already seen your printscreen .

  17. tcideas0
    Member
    Posted 1 year ago #

  18. dwnmedia sarl
    Member
    Posted 1 year ago #

    Could you try to access to this page :

    wp-admin/plugin-install.php?tab=dashboard

  19. tcideas0
    Member
    Posted 1 year ago #

    I get an oops msg. I'm going to put it on my site. http://www.ideas-from-toni.biz/homedecor which is my main page of 5 sites.

  20. tcideas0
    Member
    Posted 1 year ago #

    I posted the screenshot on my food site by mistake. It's the same address but with food instead of homedecor.

  21. tcideas0
    Member
    Posted 1 year ago #

    Sorry, you are responding much faster than others. If you have seen the screenshot I will remove the post.

  22. dwnmedia sarl
    Member
    Posted 1 year ago #

    Please answer to this ?

    What is the error message when you try to access this page on your site :
    wp-admin/plugin-install.php?tab=dashboard

  23. tcideas0
    Member
    Posted 1 year ago #

    This is what I tried yesterday. I deactivated all plugins, changed all 5 themes to the 2011. I did not reset plugins through FTP. When I checked it, the value was equal to what esmi told me to do in a post last night. I didn't change anything. I have not deleted and reinstalled yet. I added a new adm user & am waiting for the confirmation email.

  24. tcideas0
    Member
    Posted 1 year ago #

    Oops! wp-admin seems to be having issues.

  25. dwnmedia sarl
    Member
    Posted 1 year ago #

    Try to install user-role-editor plugin and try to activate full access to one another user

  26. tcideas0
    Member
    Posted 1 year ago #

    Doing that now.

  27. tcideas0
    Member
    Posted 1 year ago #

    I installed it and activated it. Don't see anything new. I don't know if it's the theme or me, but none of my widgets are connecting for me like links. I can't move from site to site. It seems I lost quite a bit of capability with the 2011 theme. Before the only issues were that I didn't have the add new plugin option and some functions were denied because I did not have the proper permissions.

  28. tcideas0
    Member
    Posted 1 year ago #

    For example: I want to put the WP policies on my sites. Under settings if I click on WP policies It says I don't have permission.

  29. tcideas0
    Member
    Posted 1 year ago #

    I even lost the little drop down to select admin at the Howdy, Toni.

  30. dwnmedia sarl
    Member
    Posted 1 year ago #

    have you tried with an another browser first? (cache probl)

    next step is to create a new user

    then if doesn't solve the pb -> try with another template

    then if it doesn't solve the pb -> backup all your article and try to do a clean reinstall of the entire website.

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