Help!
I don't know what version of WordPress I have and I'm not the web designer.I'm the owner of the site. My site is new, 12/09, if that helps http://www.cougarcooking.com
Anyway about 8 days ago, I went into my admin area and WP pop up came up and asked if I wanted to do an update. I stupidly did...
6 pages of my nine are now down with this code at the top of each page.
Fatal error: Call to undefined function is_user_logged_in() in /home/cougarc/public_html/wp-content/plugins/theme-my-profile/theme-my-profile.php on line 390
I can no longer get into my admin through my link, I get the same code,
He has another job and can't fix it for two weeks. Help!
[resolved] I clkd on an update thru my admin n now I have a fatal error code (6 posts)
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cougarcooking
Posted 2 years ago # -
Dunam
Posted 2 years ago #It sounds like you`ll be down.
He also may have not built your site in the smartest way, an upgrade should usually not cause this, unless he modified the original wordpress files instead of theme files.
Sorry that I can`t be of more help.
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Posted 2 years ago #On second thought, if he
s a half decent designer, hell have kept the files and uploading them again should only take him 5 minutes.You could ask him if he can re-upload the files as he changed them, which might work and only cost him 5 minutes.
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Posted 2 years ago #He suggested that at first and asked me for the docs and photos that I had posted before the break, he's changed his story now. He asked me to contact my server for backup files, I did and they only keep them for 5 days. So that's not going to happen...
He does have the files as far as I know, He's trying now to make it sound like he needs a lot of time to fix this...
Is he lying? Yeah, and why would an update break everything anyway..?
I'm so fed up with this guy, now he's telling me because of his other job he might not be able to get to it for awhile...WTF..! Is it time to have a lawyer write a letter?
He's preventing me from doing any promo stuff or sell ads for my site...
Do you have any suggestions that could put a fire under his butt, or is he trying to get more $$ out of me? -
Posted 2 years ago #BTW, how come he can get into the site to upload the files and I can't..? I'm the owner...Jesus!
How does he get into it the site to do it, shouldn't he have told me that when he finished the site too? -
Posted 2 years ago #According to my philosophy, yes he should have given you the ftp user & password as well as the directadmin user & password. I always do.
On the other hand, having uninformed users have this information, they could accidently wreck the site or compromise it's security. And worst of all, you might decide you wanted someone else than him to change things.
I don't know your deal with this guy or what you communicated. In any case, it's likely that if you're paying for the server directly that you can mail them and ask them for the user & pass (and ask them to change it first). In that way you, instead of him, have control and the ability to go to someone who helps you better.
An update can break things and the things behind the screen are sometimes quite complex and hard to communicate, because you're not only translating a language, you're translating a culture in a way as well, so please give him a little space for that.
However, any intelligently built wordpress website should be able to withstand updates (emphasize "should", even in complete expert's cases, this does not always work as it "should").
The bottomline is, yes it may take him a long time to fix it, but not if he had worked more intelligently & professionally. I also don't know your previous agreement. I don't know what laws you're under to know if it's time for a lawyer's letter. Where I'm from it's better to take the loss usually and do better pre-business negotiation next time. Again, I don't know your contract.
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